tq for the feedback. im at level 4 of an apt in subang. prior to this i was using P1 wireless for 4 years with no connection prob. an idea of 'upgrading' landed me in this mess. what disturb me are...
a. this is a fibre thingy. it is supposed to be better. 28 other maxis users in this block.
b. the way the support came n went, or didnot come at all resulted me in using good internet for only 2 days out of 14. they wont bill me as per usage minutes right?
c. CS has been helping; from hundreds minutes of calls..among the answers are:
- the 24-48hrs getting back at you.
- reset modem, reset router.
- hey, your internet is awkwardly intermittent ( yup, they told me that)
- hey 28 users in your building with no prob...why you have problem?
- this is possibly TM's fault.
- TM said it is not their fault.
- sir, u should call the other number. this is not the correct number.
now...by end of the day. no internet.
what i need here is good help..fr u guys or maxis(?)...any way to solve or work around. change hardware or ISP or anything in jln pasar or lowyatt plaza can help?
just want a fast stable internet. what else can a guy ask for.