QUOTE(jhlou @ Jul 11 2017, 03:42 PM)
Thanks for informing. So you used SB+Voucher+Paypal linked with CC , instead of SB+Voucher+CC directly?
Reply from CS
As current updates , we having system issue for the voucher , generally
I am sorry for the inconvenience things that caused you
I'm suggesting you please allow timeline 24 hours for us to rectify the issue
Most probably is their system problem.
I already get reply from lazada's email
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We received your email and we are more than happy to assist you with that. However, we would like to apologize first for all the inconvenience you have experienced today for using your voucher, please be advised that we already escalated your concern with our relevant department and as per feedback given, please be advised that we are currently experiencing some technical issues that's why you are having problem on placing your voucher and placing an order. Hence, needless to worry as your voucher is still valid and may we advise you to please try to place an order again after 48 hours. Rest assured that our technical team is doing their best to fix the issue as soon as possible.
In the event that you still cannot use the voucher after given time frame, please let us know and we'll be glad to be of assistance. We appreciate your continued patience and understanding and assure you that we are constantly evolving to better suit your needs.