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> Lazada Discussion V18, Buy first Regret later!, [lalalaxx.com][pricecampers.com] Chat

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apiezsneo
post Jul 12 2017, 10:01 PM

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bought item from oversea. item defective. email CS what to do. asked me to return item. did that.

today call CS asked if item haz arrived. CS told me actually don't need to return item and can just ask for refund.

apa jilake?

apiezsneo
post Jul 12 2017, 10:11 PM

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QUOTE(air_pull91 @ Jul 12 2017, 10:05 PM)
what item? if u tell them item defective do they ask for picture?
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it's a ram. nope they don't asked for pic. just tell me to fill in return form and send back the item for inspection.
apiezsneo
post Jul 12 2017, 10:27 PM

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QUOTE(lukeroku @ Jul 12 2017, 10:21 PM)
yup for overseas usually they just refund without asking for return
Sure can, as long as all tag are still intact.
Happened to me once with international sizing.
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that's y... these people don't have standard procedure ka. 1 CS say like this. other CS say like that. now have to wait they received the return item only can refund me. haizzzz.
apiezsneo
post Jul 13 2017, 10:11 PM

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QUOTE(AmeiN @ Jul 13 2017, 12:01 AM)
Aku pernah jd. Aku ckap ja susah nak return sebab jauh dr rumah etc. Dia kata xyah..lol
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tu la pasal. kan senang kalau CS tu cakap tak payah return terus. ni duit minyak + parking lagi cam tak berbaloi je nak return kalau item bawah RM20.
next time bagi alasan camtu jugak la mad.gif

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