HP after sales service rocks!, just an experience to share
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 Mar 26 2007, 06:40 PM
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#1
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Senior Member
2,366 posts Joined: Jun 2005 From: Not Here Not There...  
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QUOTE(RoxyMunky @ Mar 26 2007, 03:52 PM)  for DELL, only 7 and above will be entertain~~  then my IT Dept Head "T" them kao kao, only then they replace us a new one~~    3 dead pixel edy can claim warranty for dell i ask before but then..yeargh....TS can claim new lcd even its only 1 dead pixel....lucky..maybe bcos dat notebook still new...1month old only...TS deserve it!  |
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Mar 27 2007, 11:06 AM
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#2
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Senior Member
2,366 posts Joined: Jun 2005 From: Not Here Not There...
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QUOTE(sotong168 @ Mar 27 2007, 10:21 AM) opps seems like it is contradict to TS, u called HQ or regional branch? my place service centre sux well, maybe dats becos his notebook still new...1 month only   one of dell 6400 owner oso got similar probs...his notebook still new...got 1 dead pixel...dell policies wont let the owner get new lcd unless got 3 dead pixel...but since his notebook still new, dell offer diff solution....dell offer wireless keyboard/mouse n such offer....but he refuse...at last, he ask new battery....if not mistaken...now he got two battery.... i am not surprise with hp service center...seldom heard probs from them |
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Mar 27 2007, 03:26 PM
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#3
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2,366 posts Joined: Jun 2005 From: Not Here Not There...
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QUOTE(ilham87 @ Mar 27 2007, 03:13 PM) After sales service is excellent... but if your warranty is over, need to pay a lot of $$$$$$ for their service/parts... naah...no matter wat brand it is...repairing a notebook absolutely costly....  |
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