HP after sales service rocks!, just an experience to share
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 Mar 27 2007, 09:18 AM
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#1
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Senior Member
1,048 posts Joined: Nov 2004 From: KL, Penang, Kedah  
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my LCD screen on my lappie also got black dot.. but i ask the staff in service center... required 5 dots baru can replace... lucky for u though...
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Mar 27 2007, 09:45 AM
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#2
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Senior Member
1,048 posts Joined: Nov 2004 From: KL, Penang, Kedah
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QUOTE(sotong168 @ Mar 27 2007, 09:22 AM) that is awesome, does 1-dead pixel claim eligible for its lcd monitor as well? for my case... i got stuck pixel on the LCD screen, the service staff informed it can only be replace when got 5 dots... == |
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Mar 27 2007, 05:36 PM
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#3
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Senior Member
1,048 posts Joined: Nov 2004 From: KL, Penang, Kedah
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QUOTE(sotong168 @ Mar 27 2007, 10:21 AM) opps seems like it is contradict to TS, u called HQ or regional branch? my place service centre sux i went to the HP HQ in damansara one... they told me like that >.< QUOTE(unknowndevices @ Mar 27 2007, 04:20 PM) when did you bought you notebook? hmmm... august or sep last yr i think  |
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Mar 27 2007, 06:16 PM
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#4
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Senior Member
1,048 posts Joined: Nov 2004 From: KL, Penang, Kedah
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QUOTE(unknowndevices @ Mar 27 2007, 06:14 PM) erksss...maybe different people have different suggestions/recommendations... well.. its not dead pixel... it called stuck pixel.. cos it only show black dot. wonder why they didn't offered the same suggestion as what the TS got...  maybe its not your luck that time...  so...your notebook still have the dead pixel or fixed already?  not yet fix... maybe will go HP center again |
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Mar 28 2007, 11:52 AM
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#5
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Senior Member
1,048 posts Joined: Nov 2004 From: KL, Penang, Kedah
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QUOTE(calvin_ng @ Mar 27 2007, 06:24 PM) consider dead pizel lah./...... yeah... they also called me after 4-5 days they replace my laptop battery, service is superb... aniways HP just call me jusnow hahahaha asking me am I satisfied with my notebook and the screen replacement hahahaha I say totally!!!!!!  |
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