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 HP after sales service rocks!, just an experience to share

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unknowndevices
post Mar 29 2007, 09:56 AM

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QUOTE(calvin_ng @ Mar 28 2007, 06:46 PM)
totally dude we have no idea..... probally if the center is big enough to handle and they have stock... why not.....

ask them....
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yeah!...i think if there got enough stock for the parts/accessories...then they shouldn't have a problem to fixed everything there... nod.gif
unless...big and complicated problems occur, they would either send back to factory or HQ or get a better person to handle it and it may takes quite sometimes to fixed... cool2.gif
chris_c28
post Mar 29 2007, 03:07 PM

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I wish HP offers the Accidental Damage Protection warranty like they do in the US, which would make it equivalent to Dell's CompleteCover. At this point, Dell's warranty support US and beyond is still more comprehensive than any other manufacturers.
fariq_azad
post Mar 29 2007, 03:09 PM

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hmm if u check ur warranty if u have an ipaq now..HP no longer say "Pickup by HP" "Delivery by HP"
steventan85
post Mar 29 2007, 03:10 PM

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QUOTE(chris_c28 @ Mar 29 2007, 03:07 PM)
I wish HP offers the Accidental Damage Protection warranty like they do in the US, which would make it equivalent to Dell's CompleteCover. At this point, Dell's warranty support US and beyond is still more comprehensive than any other manufacturers.
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If HP do so , i will choose HP for my next purchase...btw , HP US Accidental Damage Protection is very very exp compare wif Dell US.....

If the price are same , i will hav more choices to choose.... HP & Dell ... rclxub.gif rclxub.gif
THTgadgets.com
post Mar 29 2007, 05:22 PM

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Speaking of HP, the after-sales service u guys go to is the one at Level 1 of the HP Tower in Damansara Heights ya?
TSapisgogo
post Mar 29 2007, 05:35 PM

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Ground floor

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