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PC Audio SonicGear Fans Club, Trust Your Ears
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Kevin813
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 Aug 17 2011, 07:19 PM
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New Member
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I've bought a SonicGear Earpump2 at PC Fair on April 2011. Now the earphone is giving me problems. Sometimes either left or right side doesn't have sound at all... Randomly alternating...
It's very annoying when listening songs or watching movies then suddenly one side like "deaf". I still have the purchase receipt with me...
Can i exchange a new one and where can I do it? I saw there's a service center in Lowyat Plaza... It's more convenient for me...
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Kevin813
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Aug 18 2011, 03:32 AM
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New Member
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» Click to show Spoiler - click again to hide... « QUOTE(-kytz- @ Aug 17 2011, 10:55 PM) I've had my fare of such experienced some years ago..  Yes, you should be able to get a 1 to 1 exchange within the 1 year warranty period. Anyway, I'd better be wary of QC before I spend my hard earned money on it  p/s: @SGproductDevDo clarify that within the 1 year warranty period, we can get 1 to 1 exchange for as many times as we can? QUOTE(power911 @ Aug 17 2011, 11:42 PM) you can exchange as many times as you can. My friend had an Evo 3 and claimed warranty so many times till they even decided to extend his warranty  (some of the reasons why I don't buy sonic gear... they just die... hope there are improvements in the future products like how SGproductDev promised  ) Hmm... So does that mean i can bring it to the Service Center in Lowyat Plaza which is stated in the receipt for exchange? Or i must bring it to the head office in sunway damansara technology park pj? @.@ Thx for the clarification... This post has been edited by Kevin813: Aug 18 2011, 03:37 AM |
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