QUOTE(mostwanted82 @ Aug 15 2017, 05:32 PM)
you change new phone? If yes, unless you got the key that LUNO generated for you when u first time enable 2FA on your old phone.
Else, just follow below guide to reset 2FA
https://www.luno.com/help/en/articles/10001...-do-a-2fa-resetyup.. just change to new phone from btc money.
ill do the reset.. thanks
QUOTE(wengherng @ Aug 15 2017, 05:33 PM)
Are you trying to import the same 2FA accounts on the other phone?
In that case, I believe you will need the backup keys of each and every account you previously activated on the other phone.
Actually, I recommend Authy instead of Google Authenticator because it allows you to have the same 2FA accounts activated simultaneously on multiple devices, just in case you lost your phone and did not have your backup key.
actually i just try to access luno from my new phone.
during sign in it request for authenticator. which i dont have the key to register..
will try the reset first and check on authy later.. ty2