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QUOTE(jasonlks @ Dec 20 2018, 08:07 PM)

happen 1 month still cant fix, visited 4 times service center. JB area. HR-V indicators light showing acceleration not smooth.
1st visit honda wang loo motor mutiara rini, walk in. receptions told me need appointment for detail check, i need to beg them then she randomly ask a technician assist me using their eyes check only, and u know what. the technician suspect me modified car obd sensor something. and i told them i keep it original for warranty LOL. and I request him to test drive my car, they refuse and walk back in to SC and tell receptions this one need appointment. and receptions face like don't even care and keep telling me technician said unable to check need appointment.
from start to end not even try to plug in the laptop and find the error code for me. i fed up and left without make another appointment for checking. sometime i hope the car break down straight away make me easy.
2nd visit honda kah motor Kencana Mas 2, walk in, same thing, nobody will care your car got problem. detail check need appointment. Called the sales girl that i buy car, sales girl help me to call one of the technician guy to check. after done they help me reset computer and return me the car. after that the light is gone, but the driving still not smooth. in the same night, the indicators light come back.
3rd visit honda kah motor. This time i make appointment early for servicing the car. please note that my car 3 years and only about 22000km, never had any late service date. always service when 6 month times. when servicing, i ask them help me to check the indicators light. explain to them. even want to show them. they say no need. just sit back and drink coffee they will do the job. after waiting 2 hours in SC. they told me is done, u know what. they reset again the computer LOL.
within 24hr , the light come back. whatsapp the sales girl to advice. they email to KL seek advice. in the end msg me back told me it need to change meter panel.

4rd visit this afternoon, sales girl busy, ask me to look for counter 8, and call technician out. the main technician call me after 25minutes, told me he is outside and asking another technician to entertain me. i explain everything to him. and ask him to test drive the car. finally ! someone is listen to me. he drove outside and understand the lag & sometime lose power from acceleration, but he said today cant check. they laptop is "hang", he ask me to come next monday tuesday morning to check. so i go home and wait LOL full of wasting time.
this is the 1st and last time own a honda. no issue about the quality,nothing is perfect, compare to the car break down, I actually care more about after sales service. paying so much for this kind of service.
Teruknya after sales service huhu really bad experience for u.
They doesnt even bother to touch the meter panel, only rely to the computer. Atleast check la, maybe cable meter longgar ke.
Thanks for sharing this
This post has been edited by leotorino: Jan 3 2019, 01:39 PM
Jan 3 2019, 01:38 PM

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