1. GrabShare. Please educate passenger what is GrabShare. Do not expect driver to teach passenger. This is not our main job. And please give back 50% top up for GrabShare (match or not match). If not it is no longer worth taking GrabShare trip.

2. Drivers able to rate riders like Uber. Riders able to write comment for driver like Uber (give motivation to driver).

3. Waiting charge / cancellation charge. Drivers reaching the pickup point after 5 mins able to decide to cancel (riders charge RM5) or wait for the riders (1 minute extra RM1). This will be calculated into the final fare. Sayonara to all ma pren species.

4. Drivers report is treated seriously and booking ID is appear on the "ping" job request when drivers got the request (so that able to screenshot). Many times a lot of weird request stated in the note section. We want to see passengers account got ban because of abusing the system. Actual example. Like those passengers didnt pay full fare, auto ban. State chinese driver only, auto ban. State bring dog, auto ban. Request but state pick up at XXX time (hours later) auto ban. Let them feel us drivers are not kuli.