I can finally use 5G service this morning, after pestering & forcing Celcom to provide me with a ticket number for a few days.
They provided me with a case number yesterday, and this morning, i could see 5G is up & running.

TL/DR - whenever you guys call & complaint, FORCE them to provide you with a case number.

Nope. Noticed the 5G icon on my iPhone 13PM when i was about to go to work. I guess, the SMS does not matter.. as long as the 5G is activated..

Anyway, i pestered Celcom's Cust Care via their Twitter account after all other efforts via WhatsApp, FB & direct chat thru Celcom's portal went unattended..

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This post has been edited by fai.the.zal: Dec 23 2022, 03:36 PM

-edited-

This post has been edited by fai.the.zal: Dec 23 2022, 03:37 PM

Barked like a dog, like twice a day.. pagi & petang.. hahaha..

Scroll back a few pages & you can see what needs to be done (namely, the pestering & cursing we did to Celcom to activate 5G)