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 Celcom/Xpax Fan Club v4, #NoKelentong

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Oltromen Ripot
post Mar 7 2020, 01:49 PM

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VoLTE = your device must be capable + your network must be capable + your LTE coverage

HD calls on VoLTE = your device must be capable + your network must be capable + your LTE coverage + recipeint LTE coverage + recipient network must be capable + recipient device must be capable



The only limitation of the VoLTE calling or HD calling is that the receiving end also needs a VoLTE support. Both the devices should support VoLTE to make HD calls.
https://www.mobigyaan.com/facts-about-volte

Other than phone supporting voLTE,one thing to note is both callers on either side is connected to VOLTE.

So lets say both phones support voLTE. But the caller at (City) calls out with voLTE signal to receiver at let's say (Tuas) without voLTE signal, you won't get the HD digital call effect.
https://forums.hardwarezone.com.sg/mobile-c...sg-5759568.html
Oltromen Ripot
post Nov 5 2020, 12:35 PM

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@Celcom #StaySafe #StayConnected #StayDisconnected
Oltromen Ripot
post Nov 5 2020, 02:37 PM

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QUOTE(Skylinestar @ Nov 5 2020, 12:43 PM)
what's a better way of social distancing than going offline  biggrin.gif
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the irony of timing and slogan
Oltromen Ripot
post Nov 14 2020, 02:40 PM

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I just realised that when Celcom upgraded Gold Supreme 128 50GB to 70GB,

original 50GB any time for whole-month

now
- split the whole-month quota back to 35GB weekdays and [35GB Γ· 4 weekends]
- AnydayGB +RM10 to also be applicable to Gold Supreme. Previously only applicable to the Gold 80 plan.


ΒΆ|Β°[${~Β°=";!:)Β₯βœ“β€’{{[^\βˆ†βˆ†~√%β„’Β©
Oltromen Ripot
post Nov 14 2020, 02:44 PM

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QUOTE(jkgermanotta @ Nov 7 2020, 04:05 PM)
my parents use expensive celcom postpaid now, i try to convert them to use prepaid unlimited since its cheaper. the rm35/month plan.

both xpax and yoodo seems attractive. i think xpax better? what u guys think?
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Been so long, but ~1 year ago.
Celcom does not allow switch postpaid to prepaid.
The XP postpaid - or whatever the name they keep switching it to - is for new signup, not change of plan.
Oltromen Ripot
post Mar 31 2021, 11:51 AM

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When is Celcom enabling VoLTE?

3G going dead end of this year.
Oltromen Ripot
post Apr 6 2021, 12:30 PM

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QUOTE(xperiaDROID @ Mar 31 2021, 01:21 PM)
Already enabled, but they are trying to make it seem "exclusive" for Mega postpaid customers.

You can try to contact their CS to get it enabled if you're using a different plan, just remember to insist that you want VoLTE because others got it enabled on a different plan too.
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user posted image
user posted image



Belated response after 10 minutes.

user posted image

No further response at time I am posting this.


Oltromen Ripot
post Apr 6 2021, 12:35 PM

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I feel like @Celcom treating long-time customers like dirt.
They are using this VoLTE and 3G switch off as precursor to force their customers to move to much more expensive plan.

Unacceptable.

This post has been edited by Oltromen Ripot: Apr 6 2021, 04:24 PM
Oltromen Ripot
post Apr 6 2021, 04:28 PM

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THIS is throught twitter chat, as advised by others in here.

was asking for my mother's. I don't have access to the phone, but it should be a samsung.

the plan is either legacy Blue 45 or legacy Blue 48.

Now I know why my wife's Samsung S10+ also don't have LTE.option altogether. Because she is also on Blue 48.

I REALLY want to yell "f*u".



QUOTE(ChuanHong @ Apr 6 2021, 01:58 PM)
i am use XPAX LITE M and i have VoLTE enabled.. LOL.. try celcom online chat instead of facebook chat..

Im using android too.. somemore rare phone - Sony Xperia 1..
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QUOTE(karteh @ Apr 6 2021, 04:13 PM)
isn't go by stage for phone? why now is depends on ur plan?
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QUOTE(haturaya @ Apr 6 2021, 04:18 PM)
Huh....

I use XPAX Lite plan... cheap less than RM30/ months also got my VoLTE enabled. My phone - Xiaomi 9 SE... nothing fancy...

Got mine via Twitter chat.Β  whistling.gifΒ  Straight forward they enable without any fuss.

Crazy Celcom... you should lodge formal complaint to MCMC.

[attachmentid=10834105]
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This post has been edited by Oltromen Ripot: Apr 6 2021, 04:29 PM
Oltromen Ripot
post Apr 6 2021, 04:38 PM

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QUOTE(haturaya @ Apr 6 2021, 04:33 PM)
Grrrr ranting.gif 

What's wrong with Celcom...

MNP to other provider then... no point being 'loyal'...  whistling.gif
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not under my id.
i'll give them some time until 3G switched off. If they really want to force it dirty, make decision then.

Now I wonder if other MVNO under Celcom can have it enabled without much fuss regardless of plans.


F*
VoLTE dependent on subscribed plan. Truly world's first.
Oltromen Ripot
post Apr 6 2021, 04:47 PM

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QUOTE(karteh @ Apr 6 2021, 04:38 PM)
so what plan u should take in order to get volte?
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As mentioned in the twitter chat above, Celcom wants you android postpaid users to be in MEGA then only will enable VoLTE.

That a bump from RM45/RM48 to minimum RM80.

And remember. Unlike other operators who already included SMS, all of Celcom's newer charges 20Β’/sms.

I already ported away from Celcom. Not even a prepaid with them any longer. Now just want to enable VoLTE for mum and wife.
Oltromen Ripot
post Apr 6 2021, 04:53 PM

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QUOTE(karteh @ Apr 6 2021, 04:50 PM)
that's a big jump and suddenly add up near 50% in order to get volte...hmm used to be with them thn ported out to umob
but coverage really can't fight so thinking to port in back again or not...need to think twice now
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You have option of XOX and Yoodo, both are reliable MVNO if not for being dependent on Celcom's network trouble.

BUT, I'm not sure if they inherit Celcom's fucked up plan-dependent VoLTE.

This post has been edited by Oltromen Ripot: Apr 6 2021, 04:53 PM
Oltromen Ripot
post Apr 7 2021, 11:09 AM

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QUOTE(briantwj @ Apr 7 2021, 11:07 AM)
[attachmentid=10834601]

Hmm. Just activated my xpax Lite, but how come my plan cycle is 13/4 one ah. Hmmm. Shouldn't be in 1 month time?
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postpaid bill is issued in batches. so your signup is inside batch for 13th of every month.

first bill will be prorated.
Oltromen Ripot
post Apr 7 2021, 11:28 AM

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2nd round.
Final answer from Celcom revealing planned abandonment of legacy plans.

And yikes, i though I've been paying RM50/mth for RM45/RM48 plan, but it's First Basic 38.

user posted image
user posted image

Not engaging twitter chat any longer. Revealing but unsatisfactory outcome.
Oltromen Ripot
post Apr 7 2021, 11:50 AM

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QUOTE(judehow @ Apr 7 2021, 11:48 AM)
Have try fb then?
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I don't use Facebook-related services.
Oltromen Ripot
post Apr 7 2021, 02:36 PM

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QUOTE(xperiaDROID @ Apr 7 2021, 01:55 PM)
The CS staff that attended you seems to have no idea what he/she is talking about, this is why I hate this kind of staff, have no idea but then treat customer as if customer is clueless, what a waste of salary tbh.

I think you can try calling 1111 for their CS, sometimes its easier to interact by talking instead of typing. From my experience, I got fed up with their Twitter CS (some here were lucky cuz attended by different staff), so I called them instead and got it enabled for my Xpax Lite M postpaid plan, if they weren't willing to enable it for me, I would've probably either resort to MCMC or just port out.

At first they might say it's only available for Mega postpaid plan, but you should insist that you know others that got their VoLTE enabled and they're not even using Mega plan.

It's better not to show curiosity like asking which plan is entitled for VoLTE etc., because we as consumers know that VoLTE is not something exclusive and should've been enabled for everyone regardless of the plan.

Basically Celcom is trying to lure as much people as they can to hop on the Mega plan for VoLTE before deadline, pretty cheapskate and dirty trick I would say, no one should fall for that.
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If i call 1111, they will ask IC and what else, then immediately shut me down because line's registered under mum.

Cannot cross state line.
Oltromen Ripot
post Apr 7 2021, 02:39 PM

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QUOTE(xperiaDROID @ Apr 7 2021, 01:55 PM)
Basically Celcom is trying to lure as much people as they can to hop on the Mega plan for VoLTE before deadline, pretty cheapskate and dirty trick I would say, no one should fall for that.
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Check my today's post. CS basically admitted that VoLTE will not be enabled for legacy plans. Basically Celcom forcing everyone to postpaid RM80 minimum to be able to use this basic necessity after disabling 3G later.
Oltromen Ripot
post Apr 7 2021, 03:13 PM

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QUOTE(!@#$%^ @ Apr 7 2021, 02:51 PM)
be patient. once 3g shut down, they have to open to all. u cant have millions of users suddenly cant make phone calls.Β  sweat.gif
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Yes. I already mentioned yesterday that seeing this is how Celcom is treating old accounts, I do intend to wait-and-see until 3G shutdown before deciding what's next. Today chat twitter only revealed more to what was insufficient response to yesterday's request.

Though I'll not be surprised if Celcom punch lower "you can still make calls on 2G".

This post has been edited by Oltromen Ripot: Apr 7 2021, 03:15 PM
Oltromen Ripot
post Apr 7 2021, 03:51 PM

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QUOTE(Noname99887 @ Apr 7 2021, 03:47 PM)
I tried tweet them yesterday end up with useless respond. Today I contact them through FB messenger and successful ask them to enable volte for me.
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which plan are you on?
Oltromen Ripot
post Apr 7 2021, 10:39 PM

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QUOTE(ken_zie @ Apr 7 2021, 10:37 PM)
Anyone know how to disable the voicemail? Tried to Google for the info but couldn't find it.
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not sure desktop OCS still provide option to manage unsubscribe "voicemail" add on.

but you'll never know if self-manage is working or not in actual backend.
for confirmed outcome, call 1111 ask CS to do it.


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