First time facing problem with celcom
Paid my bill via maybank2u app as usual (celcom account already saved in my maybank2u account)  this morning after sahur... Strangely, did not receive sms afterward (usually after 1min will receive sms)..
Celcom apps also show bill not paid...so, i called cs in the evening...to my suprise, i was given some troublesome steps to lodge a report which must be done by uploading my payment receipt at celcom website only.. After that, i have to call cs again giving the reference no that i receive after lodging report!..
Really???... I know i can just read up my payment reference no to cs and they can just cross.check it... That is the easiest way that i can think of (use that method with tm and astro a few times)... But celcom still need us to go through all those time wasting steps...grow up lah celcom..

Your number has breach data from telco?
Check here:https://sayakenahack.com
Nombor saya kena hack.

Kek i got hacked too, but fortunately it was old service when i was using Maxishit years ago.

Nowadays completely new.

Hmm...

Mine from old prepaid number that still use bcz family & relative use that number to call me. New number for postpaid not affected yet.

Im probably slow. I check my very old plan XPAX2... There is no more 1 year & 2 years validity option??

So no more worth it lah to keep this old plan?

Can't find the option via *118#. Do you know the sms format & number?
I rarely make calls. :/
Just like the long validity

Polis Diraja Malaysia (PDRM) sudah mendapat petunjuk bagaimana kebocoran data peribadi pengguna telefon berlaku dan sudah mengenal pasti pihak yang terlibat.

Ketua Polis Negara, Tan Sri Mohamad Fuzi Harun berkata, siasatan sedang dijalankan oleh PDRM di bawah Jabatan Siasatan Jenayah Komersial (JSJK) bersama Suruhanjaya Komunikasi dan Multimedia Malaysia (SKMM).

“Perkara ini berlaku di satu daripada syarikat komunikasi dan dipercayai semasa proses transaksi penukaran data, ada kakitangan yang mengambil kesempatan,” katanya.

Beliau berkata demikian dalam sidang akhbar selepas majlis perhimpunan pegawai awam PDRM bersama Ketua Polis Negara sempena sambutan Hari Polis ke-210 di Maktab PDRM, Cheras di sini hari ini. - UTUSAN ONLINE

http://www.utusan.com.my/berita/jenayah/ka...1#ixzz4yZ9TUhdr
Others one didn't say where

U know Malaysian law all shiok  sendiri one..
Won't take any action unless its high profile one..

Just that this issue came out big since its on lowyat & pickup by those major newspaper.. Then boom.. Went viral whole of Malaysia.. Even the website link " saya kena hack"  started out in Lyn, then pick pickup by newspapers...

i've said it before, and i'll say it again.
PDPA is shit.
lowyat ke arah kuasa Malaysia.
inb4 actually bijan got acc in lyn.

More likely some" cover-up "

I see. Then it is still ok. Very scared to use those got no capped in speed but pay per use kind of service. Very easy to incur extra charges.

hotlink is better in calls. Rm60 plan is as good as its lowest end postpaid plan. Some more no need to pay GST.

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Ok. Now me want to rant a bit.
Block PPU not work at all. Today my credit kena telan. Left RM0.00 in my account. Syukur det time left RM5 only. Not much.

So, me want to say Block PPU is just something in OCS. But, when you buy it. Not work at all. Also, when i go there(OCS website again) me wait till 5 min still not popup that purchase.

Block PPU is not real. Maybe that is Celcom website bugs only..

I've said this before and I'll say it again, celcom are known to be the shittiest telco when it comes to information, all scattered inconsistently in their cringy system.

There's a discussion on Page 52 here on this Block PPU option.

Let's just say I've activated but not trust it.

not work for me, still deduct like no tomorrow

from which telco? any issue with current telco? or any history with celcom previously?

i see. that's interesting. i also always complain about telcos. lol, wonder if i'll be blocked if i ever port back. but if u really keen to know the reason, maybe writing to mcmc will help.

anyone familiar with celcom's free credit upon reload? will the bonus credit be added to main balance or remain as separate bonus balance with limited use and validity?

Celcom is bad for this type of extra service.

Somewhere automatic subscribe you to weekly service, without asking you to reply yes to confirm.

You better unsubscribe it fast fast.

Already complained asking for refund back.
Found out that this short code 33387 belongs to Union Vector Alliance Sdn Bhd.
If anyone received the same SMS, can complain to support@memobile.my

Long time liao...celcom charge 50cent when you call their helpline...so that i why it is important to get those celcom unlimited call...aka Xpax50...

If i am not mistaken...it is 3rd party handling the call.

Inb4 later they state 10PM and beyond.

I honestly just wish they can tell us exactly what the hell is going on.

Also, quick question, where can I can I find a breakdown of my monthly fee? Because I honestly feel it's been slowly creeping up as the months go by. Currently on the RM98 Gold Plus plan, plus the exchange insurance thing where i can swap phones for a price if anything goes wrong with mine. Celcom Life app doesn't state much. Besides calling them directly of course.

Hi, thinking of switching to UMobile for their unlimited RM30 but I'm still iffy cause of their trash coverage (no 4g around my area) and spotty connection summore

I'm on Celcom now, looking for a better alternative cost wise. Mostly consume media on phone but sometimes use hotspot and Celcom expensive on this, I see UM (my siblings on this) the price is pretty alright though on this

Got recs? I'm willing from RM50 per month around that ballpark tbh