Hi guys, I got some problem registering a celcom line. I was told that someone is using my IC number and registered 9 accounts. Due to this, they can't help me to register. Anyone know what can I do?
Celcom/Xpax Fan Club v4, #NoKelentong
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 Jan 11 2018, 02:50 PM
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10,308 posts Joined: Jan 2003 From: Kuala Lumpur  
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Jan 11 2018, 07:43 PM
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10,308 posts Joined: Jan 2003 From: Kuala Lumpur
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QUOTE(UN1T3D @ Jan 11 2018, 04:50 PM) Hmmm ..... Thank you for the advice! You have two choices, the easy way or the correct way Easy way: 1. Go to celcom and ask for all the numbers under your IC 2. Claim new simcards for ALL the numbers that is not with you. 3. If prepaid then easiest would be to mnp out to another telco (like Altel, Hotlink, Friendi) and do not activate it. Let it expire within 30-60days. 4. If postpaid then check for bill cycle date and payment received then port them out to prepaids and let them expire. (You can check bill amount/due at the payment kiosk) Correct way: 1. Lodge police report 2. Lodge report with SKMM 3. Lodge report to telco for termination. (The SOP is that telco must suspend the lines after receiving your report) 4. Wait some more and wait some more.until telco informs you its all done. Hope the above miay be of some help.   |
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Jan 12 2018, 04:27 PM
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QUOTE(MakNok @ Jan 12 2018, 03:56 PM)  |
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Jan 12 2018, 05:10 PM
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QUOTE(MakNok @ Jan 12 2018, 04:32 PM) wait...are you telling me that IC correct but Name registered is Not your name in Celcom system? yes.... same ic different name. currently reconfirming with celcom before I go make police report. |
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