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 Celcom/Xpax Fan Club v4, #NoKelentong

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MRaef
post Aug 18 2021, 04:35 AM

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QUOTE(al_madd @ Aug 17 2021, 03:59 PM)
What phone model are u using?
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Poco F3.
MRaef
post Aug 18 2021, 01:11 PM

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QUOTE(neuro4869 @ Aug 18 2021, 12:44 PM)
Hi, just changed to Xpax prepaid from Yoodo.

Wanna ask bout validity vs Monthly unlimited Internet. How does that work? For example, my credit is balance until 1 September, but I purchased Monthly Unlimited on 29th August. When does my monthly unlimited plan expire? Will I be able to use my plan past 1 September(my validity)?

Or will it change my validity to 29th September (30 days after i purchase the monthly)?
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Your monthly unlimited will expire on 29th August.

You always make sure your prepaid plan validity is longer than your subscribed internet plan. If not, it will be a waste.
MRaef
post Oct 7 2021, 11:00 PM

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Looks like honeymoon is over for XPAX Prepaid.

From 100GB monthly FUP, starting today it becomes 60GB.

Attached Image

They introduced new unlimited plan too.

NEW:
Attached Image


OLD
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This is pathetic, Celcom.

Edit: My take, don't bother buying the RM10 Speed addon since you're probably finished up your 60gb quota much faster before end of month.

And they expecting us to use 2GB per day? smh.

This post has been edited by MRaef: Oct 7 2021, 11:07 PM
MRaef
post Oct 8 2021, 12:27 AM

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QUOTE(budi1413 @ Oct 8 2021, 12:21 AM)
at least existing user not affected.
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Just a matter of time before old customers get the same treatment too.
MRaef
post Oct 8 2021, 01:41 PM

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QUOTE(budak k @ Oct 8 2021, 12:00 PM)
Is this confirmed? I know it's stated there for new users only but it's hard to believe what they say 100%. Always hidden this hidden that.
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I know that existing customers have 100GB FUP, which is worrying that they might change it and make it the same as the new plan.
MRaef
post Oct 12 2021, 11:23 AM

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QUOTE(sexysarah1992 @ Oct 11 2021, 09:56 PM)
U all dont hv wifi at home? How u can use 60gb let alone 100gb in a month is beyond me. U would need to be watching videos nonstop whole day everyday to hit the fup. No need to work ar?
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I rarely at home due to work, so I use more data for streaming, update and downloading games. 100GB can easily used up within two weeks nowadays.
MRaef
post Oct 12 2021, 09:00 PM

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QUOTE(sexysarah1992 @ Oct 12 2021, 11:29 AM)
Crazy. U download games every hour of the day ar? How big are games now? Biggest maybe 3-4GB. U delete and redownload them ? Lol.. seems like u playing games the whole day.. good life. No need to work
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My biggest usage is watching Twitch/YouTube streaming, Korean dramas, games use less than all those 3.

I don't like your insinuating my job is that free and no need work, you don't even know me irl, what makes you have the right to judge my life?

Did I use your money to pay for my lifestyle? Did I somewhat live with you or your family?

I don't need you to be on a high horse here. Kopitiam section is where you can do that.

This post has been edited by MRaef: Oct 12 2021, 09:02 PM
MRaef
post Oct 13 2021, 07:50 PM

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QUOTE(Jimmyrex @ Oct 12 2021, 10:03 PM)
I am planing get brand  new phone number, the new xpax plan is comfirm unlimited  or does have restricted cap speed?  I survey alot have speed cap.
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The new plan has 3Mbps speed and 60GB quota.

You can pay RM10 for 6Mbps speed for a month, follow your plan validity.

After you used up your quota, the speed will be throttled to 512kbps.

This post has been edited by MRaef: Oct 13 2021, 07:52 PM
MRaef
post Oct 14 2021, 12:53 PM

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QUOTE(Jimmyrex @ Oct 14 2021, 09:40 AM)
this not call unlimited already, this  actually  have cap data  and cap speed.
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On their FB page and other social media, the customers are calling out Celcom for this new plan, misleading and misusing the word unlimited.

What we expect , unlimited data.
What we get, unlimited in name and speed.

This post has been edited by MRaef: Oct 14 2021, 12:54 PM
MRaef
post Dec 11 2021, 10:50 AM

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QUOTE(terradrive @ Dec 11 2021, 12:30 AM)
xpax rm45 6mbps unlimited with 6GB hotspot, if add rm10 for hotspot 20GB add on, is it 6mbps or 3mbps?
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hotspot speed always 3mbps.
MRaef
post Jan 22 2022, 11:04 AM

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QUOTE(KopiChia @ Jan 21 2022, 09:49 PM)
So celcom has no email support? I remember they used to have careline@celcom now it bounced. Email support@celcom once they found its postpaid they close case tells me to use webform which failed several times and WhatsApp? I don't use WhatsApp. I only wish to notify them of no service or Internet at Hospital Pulau Pinang & Optimax Eye Hospital/PPV. Maybe it's mistake for me to take up line with celcom.
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Yes they want Celcom customers to use socmed for support now.

I used their Whatsapp contact for support few times, quite OK.
The facebook one take quite some time for reply.
MRaef
post Feb 2 2022, 10:51 AM

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QUOTE(kakalaku @ Feb 2 2022, 09:13 AM)
Has Celcom ended the daily free 1GB option in the app? Can’t seem to find and redeem it sad.gif
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All telcos ended the free 1GB starting 1st February yesterday.

All that's left is that Remaja package and Prihatin package.

This post has been edited by MRaef: Feb 2 2022, 10:52 AM
MRaef
post Feb 12 2022, 08:26 AM

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QUOTE(nazrul91 @ Feb 12 2022, 12:21 AM)
celcom prepaid got any pack with rm1 internet per day usage?
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RM3/2GB is the cheapest daily Internet it offers.

Attached Image

This post has been edited by MRaef: Feb 12 2022, 08:27 AM
MRaef
post Feb 16 2022, 05:53 PM

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QUOTE(alonline @ Feb 16 2022, 11:59 AM)
if i buy unlimited internet rm35 3mbps for 30 days, can i tether to my pc for internet? hotspot?

Does it still have 50gb fup limit?
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New subscribers still have 60GB IIRC, while old-time subscribers have a ~110GB cap monthly now.

You can tether to a PC/laptop.

This post has been edited by MRaef: Feb 16 2022, 05:54 PM
MRaef
post Mar 6 2022, 09:19 PM

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QUOTE(sms2u @ Mar 6 2022, 07:13 PM)
Tried put simcard in handphoone and share via hotspot - working.
but, put simcard in wifi router and share via hotspot - Other device connected to wifi router cannot connect to internet if using Celcom unlimited internet with hotspot subsctibe
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Somewhat related to this, back then.

https://soyacincau.com/2021/06/04/celcom-su...-broadband-fup/
MRaef
post Mar 8 2022, 03:35 AM

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QUOTE(kit2 @ Mar 8 2022, 12:44 AM)
how much is the FUP? i plan to use mainly for WFH and don't intend to do 4k video streaming or massive downloading.
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If old users, around 110~120GB.
If new users, 60GB.

https://soyacincau.com/2021/10/22/celcom-xp...worry-about-it/
MRaef
post May 3 2022, 09:21 PM

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QUOTE(hjab @ May 3 2022, 04:04 PM)
Received this today. Did some heavy stuffs this month, more than 120gb. My usual monthly usage is usually only around 15-20gb.
Anybody has any idea, what's the threshold, like how many times we can receive this heavy usage warning, before the number is terminated for FUP violations?
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If you're the old XPAX Prepaid subscriber, cap is around 110GB. The new one is 60GB IIRC.

I get the warning multiple times due to watching streaming quite often, so yeah.

MRaef
post May 10 2022, 09:17 PM

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QUOTE(alpha @ May 10 2022, 04:18 PM)
what is this prepaid subscriber internet data for this old XPAX? unlimited usage data RM35 monthly package? Could we use this unlimited usage data RM35 monthly in modem or hotspot? what is the speed? TQ
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For your first question.

Basically, any XPAX Prepaid subscribers before 7th October 2021 have higher quota than to those who subscribed after the said date.

https://soyacincau.com/2021/10/08/xpax-unli...h-october-2021/

For your second question.

Celcom can and will suspend your account if the SIM card were used on unauthorized devices.

https://soyacincau.com/2021/06/04/celcom-su...-broadband-fup/
MRaef
post Jul 19 2022, 08:03 PM

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QUOTE(EroS @ Jul 19 2022, 04:08 PM)
For now, old plan will still be retained. From the FAQ:

Who is eligible to enjoy the Mix & Match™ feature?
Celcom Prepaid customers with the latest Prepaid SIM and/or customers who have activated their SIM since 7th October 2021. Customers who are on the older starter pack can upgrade their plan for free by sending “MIG XPAX” to 28882 via SMS.
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That migration is a dealbreaker for me.

if I understand it correctly, the new XPAX have less quota than the old one (60GB vs 120GB, IIRC) which is kinda downgrade tbh.
MRaef
post Aug 22 2022, 10:51 PM

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QUOTE(confusecius @ Aug 22 2022, 10:21 PM)
mendeka is kaming..
65gb for rm20..
faq & tnc didnt say can hotspot or not..
myb try sub it in kaming days..
.

user posted image
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That 30D/65GB quota macam more or less the same as the new XPAX subscriber's 30D plan quota, I think.

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