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 Celcom/Xpax Fan Club v4, #NoKelentong

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prosibu
post May 21 2019, 12:43 PM

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QUOTE(Thumpy Ick @ May 20 2019, 01:22 PM)
hello guys, i have a question on changing plans.

is it possible to change from postpaid to prepaid plan? if it's not possible, how do i work on keeping the number, can i change from celcom to other telco such as maxis/digi?

would prefer to stay with celcom and change from postpaid to prepaid, but i've heard this cannot be done, so i dont mind switching to other telco as long as i keep the number.
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i hv asked their billing system pic last week and they say they din offer postpaid to prepaid to customer
asrin
post May 21 2019, 12:47 PM

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QUOTE(azam_halim @ May 21 2019, 12:31 PM)
im on xpax50....what can i do if the 10gb is not enough?..add on is just too expensive..
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MNP lah..go to others provider that suits you..
beebee1314
post May 22 2019, 01:36 PM

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QUOTE(azam_halim @ May 21 2019, 12:31 PM)
im on xpax50....what can i do if the 10gb is not enough?..add on is just too expensive..
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Digi lo. Digi nowadays data big, free calls. But cheap
Boy96
post May 24 2019, 03:58 PM

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Got notification on celcom life can addon 5gb for rm5.

But within the app also got another option topup quota 5gb for rm45.

Whats the difference between the 2? Rm5 one got any hidden tnc?

This post has been edited by Boy96: May 24 2019, 04:00 PM
kit2
post May 24 2019, 06:33 PM

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anyone knows if there is a change of tnc for xpax freebies recently?

i ported in to xpax last month, used the xpax freebie and the free mnp 1gb data happily. reloaded my number today and found that i'm left with basic internet only. contacted cs and was shocked to hear that the freebies will be provisioned only if i have an active paid data plan! it's not like this with my pantai timur number.
RDoe
post May 24 2019, 06:58 PM

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QUOTE(beebee1314 @ May 22 2019, 01:36 PM)
Digi lo. Digi nowadays data big, free calls. But cheap
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These 2 are going to merge sometime this year, right?

I thought of switching but when I read about the intended merger, decided to hold back. ohmy.gif
fruitie
post May 24 2019, 07:03 PM

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QUOTE(RDoe @ May 24 2019, 06:58 PM)
These 2 are going to merge sometime this year, right?

I thought of switching but when I read about the intended merger, decided to hold back.  ohmy.gif
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Just switch first lo. Even the merger hasn't really confirmed yet, still long way to go.
RDoe
post May 24 2019, 08:29 PM

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QUOTE(fruitie @ May 24 2019, 07:03 PM)
Just switch first lo. Even the merger hasn't really confirmed yet, still long way to go.
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Good thinking. biggrin.gif
beebee1314
post May 24 2019, 09:30 PM

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QUOTE(fruitie @ May 24 2019, 07:03 PM)
Just switch first lo. Even the merger hasn't really confirmed yet, still long way to go.
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merger isn't confirm. it may fail also. depending on the feasibility studies by both parties
kit2
post May 24 2019, 09:33 PM

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reached out to cs again and guess what i got the same person!

initially he still insisted i should subscribe a plan first but this time, i'm prepared with screenshots of xpax faq and other cs commenting on fb that staying active is all we need to get and use the freebies, painfully over basic internet! he finally relented and submitted a case report for me.

celcom is really crappy, system-wise and their cs knowledge of their own products. pray hard that digi doesn't get sold to them!

haturaya
post May 26 2019, 09:31 AM

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QUOTE(kit2 @ May 24 2019, 09:33 PM)
reached out to cs again and guess what i got the same person!

initially he still insisted i should subscribe a plan first but this time, i'm prepared with screenshots of xpax faq and other cs commenting on fb that staying active is all we need to get and use the freebies, painfully over basic internet! he finally relented and submitted a case report for me.

celcom is really crappy, system-wise and their cs knowledge of their own products. pray hard that digi doesn't get sold to them!
*
Celcom is always like that. Sales, product, support, etc sort of like being run by different company that doesn't talk to each other. sweat.gif
MRaef
post May 26 2019, 10:43 AM

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Anyone tried the Ultra Hour Pass plan so far? I want to know if we can tether after subscribing to the plan? Planning to get the 24h pass for my PC usage later.
apiz_shogun
post May 27 2019, 12:32 PM

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QUOTE(MRaef @ May 26 2019, 10:43 AM)
Anyone tried the Ultra Hour Pass plan so far? I want to know if we can tether after subscribing to the plan? Planning to get the 24h pass for my PC usage later.
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You can't hotspot @ tether.
tomato people
post May 27 2019, 12:35 PM

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QUOTE(apiz_shogun @ May 27 2019, 12:32 PM)
You can't hotspot @ tether.
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doh.gif
MRaef
post May 27 2019, 12:41 PM

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QUOTE(apiz_shogun @ May 27 2019, 12:32 PM)
You can't hotspot @ tether.
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Kinda meh but it is expected, Celcom can be quite strict when it comes to unlimited plans since forever.
iamshf
post May 28 2019, 08:38 AM

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QUOTE(Boy96 @ May 24 2019, 03:58 PM)
Got notification on celcom life can addon 5gb for rm5.

But within the app also got another option topup quota 5gb for rm45.

Whats the difference between the 2? Rm5 one got any hidden tnc?
*
Called CS, this is offer to selected customer only.
We can continue enjoy this add on offer as long as we don't stop it after subscription

MakNok
post May 28 2019, 10:08 AM

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QUOTE(apiz_shogun @ May 27 2019, 12:32 PM)
You can't hotspot @ tether.
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Hmmm....modded then
sinisterair
post May 28 2019, 10:51 PM

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QUOTE(MakNok @ May 28 2019, 11:08 AM)
Hmmm....modded then
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Are you suggesting something that you managed to get your hands on or just speculating?
tomato people
post May 28 2019, 10:54 PM

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QUOTE(azam_halim @ May 21 2019, 12:31 PM)
im on xpax50....what can i do if the 10gb is not enough?..add on is just too expensive..
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Try Yoodo
tomato people
post May 28 2019, 10:55 PM

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QUOTE(MakNok @ May 28 2019, 10:08 AM)
Hmmm....modded then
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Can mod?...

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