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> Why do companies use 1300 / toll free numbers?

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Zot
post May 29 2017, 02:02 PM

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QUOTE(Kim Bi Jan @ May 29 2017, 01:54 PM)
eh i tot toll free is 1800
1300 is like local call rate? hmm.gif
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You are right. Toll free and local call charge if you call using TM line. Using cellphone? Forget it. That is why I still have regular phone ... but how many time I call these number? hmm.gif
Zot
post May 29 2017, 02:09 PM

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These toll free and local rate numbers are to make customers happy not to burdened by call charge. Imagine you call and the machine play music and listen to ads. Ask you to press this and that number and waiting for a person to pick up the phone.

For call through cellphone, better use normal number but many companies do not even provide the number to call doh.gif
Zot
post May 29 2017, 02:25 PM

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QUOTE(Kim Bi Jan @ May 29 2017, 02:10 PM)
how much are those special charge actually? nowadays most ppl dont bother to konect house phones
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Copy Paste from TM

Each local call is charged at 8 sen for the first 2 minutes or part thereof and 4 sen for each subsequent minute or part thereof. Example: Local call being made for 3.5 minutes - total charges : 8 + 4 + 4 = 16 sen.

I use Unifi and add RM20 extra for unlimited call throughout TM network. It also comes with 600min worth free call (I think this include international call as well)

Using cellphone, the rate depends on the company or organization you call. There is no fixed rate I believe.
Zot
post May 29 2017, 02:36 PM

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QUOTE(Kim Bi Jan @ May 29 2017, 02:30 PM)
ahh..thats pretty detail

tank kiu sir!
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Not sure if this 1 300 charge still valid but this is how it was in 2013 laugh.gif See the difference in charge. The problem is they never said how much it will cost you

http://ww1.utusan.com.my/utusan/Laporan_Kh...ugikan-pengguna

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