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 Huawei Nexus 6P Battery Replacement, Can it be done in Malaysia?

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TSDeniseLau
post May 26 2017, 02:45 PM, updated 8y ago

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Hi guys - the battery in my Nexus 6P is f**king awful right now after about 1-year++.

It only lasts about 12+ hours and it's really annoying to keep bringing my powerbank everywhere I go, so I've started having to charge the phone whenever I can. This is made worse by that stupid bug that switches off the phone when there's still well over 20%+ of battery left.

So I was thinking about paying for a battery replacement - the phone is still very very good, it's just that the bad battery is spoiling the experience. Does the Huawei service centre in Malaysia offer battery replacements? If so - how much does it cost and how long does it take?
Frostlord
post May 26 2017, 02:51 PM

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parking. interested to know as well
TSDeniseLau
post May 26 2017, 03:11 PM

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Called the Huawei Service Centre:

RM60 for new battery
RM60 for labour (free if you have warranty)
+GST

Must leave the phone with them for 4 days minimum
mimi_lk
post May 29 2017, 09:08 AM

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Nexus 6P owner with the exact same dilemma sad.gif My 1year old phone is also having crappy battery life and it sometimes does an early shutdown around 30%. This seems to be a very widespread issue for this phone, so do update once you've done the battery replacement. I was also considering having it done - but 4 days seems pretty long >__<

The price you mention seems to check out as this is the same as what's published on the Huawei Malaysia website:
http://consumer.huawei.com/my/support/spar...price/index.htm
33biggie33
post Jul 2 2017, 07:56 PM

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Hi, anyone tried the battery replacement ? Does it help ? or is the this early shut down problem relating to the software ?
EricRoxz
post Sep 4 2017, 01:12 PM

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Hi all I am also a Nexus 6P user which I had been using for 18 months and last week it began to shut down abruptly at 10~15%, it was fine before this. I approached Lazada as I bought it from them but they say the warranty had passed and there is nothing they can do but refer me to Huawei. I called up Huawei and they say they must first do a diagnostic test which will cost RM25 because the warranty is over and further charges will be based on what's the cause be it hardware or software. They also recommended me to reset my phone to see if it solves the problem, which I didn't because I don't think it is the cause.
EricRoxz
post Sep 4 2017, 01:14 PM

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Assuming it is a battery problem and based on the calls to Huawei the minimum estimated amount to replace an original battery would be RM25 (diagnostic fee) + RM60 (labour fee) + RM60 (battery) = RM145. Do you all think it is worth it to get it replaced?
EricRoxz
post Sep 4 2017, 01:15 PM

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QUOTE(DeniseLau @ May 26 2017, 03:11 PM)
Called the Huawei Service Centre:

RM60 for new battery
RM60 for labour (free if you have warranty)
+GST

Must leave the phone with them for 4 days minimum
*
QUOTE(mimi_lk @ May 29 2017, 09:08 AM)
Nexus 6P owner with the exact same dilemma sad.gif My 1year old phone is also having crappy battery life and it sometimes does an early shutdown around 30%. This seems to be a very widespread issue for this phone, so do update once you've done the battery replacement. I was also considering having it done - but 4 days seems pretty long >__<

The price you mention seems to check out as this is the same as what's published on the Huawei Malaysia website:
http://consumer.huawei.com/my/support/spar...price/index.htm
*
QUOTE(33biggie33 @ Jul 2 2017, 07:56 PM)
Hi, anyone tried the battery replacement ? Does it help ? or is the this early shut down problem relating to the software ?
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Any updates on the issue? cry.gif
-Aktan-
post Sep 5 2017, 12:28 AM

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QUOTE(EricRoxz @ Sep 4 2017, 01:14 PM)
Assuming it is a battery problem and based on the calls to Huawei the minimum estimated amount to replace an original battery would be RM25 (diagnostic fee) + RM60 (labour fee) + RM60 (battery) = RM145. Do you all think it is worth it to get it replaced?
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Yes.
DCXW
post Sep 5 2017, 11:44 AM

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QUOTE(EricRoxz @ Sep 4 2017, 01:14 PM)
Assuming it is a battery problem and based on the calls to Huawei the minimum estimated amount to replace an original battery would be RM25 (diagnostic fee) + RM60 (labour fee) + RM60 (battery) = RM145. Do you all think it is worth it to get it replaced?
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Lol can't skip diagnostic fee ? tell them its battery problem and you want the battery to be changed only.
Quang1819
post Sep 9 2017, 08:10 PM

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QUOTE(EricRoxz @ Sep 4 2017, 01:14 PM)
Assuming it is a battery problem and based on the calls to Huawei the minimum estimated amount to replace an original battery would be RM25 (diagnostic fee) + RM60 (labour fee) + RM60 (battery) = RM145. Do you all think it is worth it to get it replaced?
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Not a choice you have do you? Except you buy a new phone haha
Else just buy the battery and replace it yourself if you have the tools

And I wonder is it really battery's issue or software?
rudit
post Sep 18 2017, 07:02 PM

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Anyone send out for battery replacement?how is the result?
HoNgZ
post Sep 19 2017, 08:42 AM

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my 6p battery drained drastically recently, sometimes it drained all battery after a night even after fully charge before sleep.

i didn't update it to nougat and using stock OS. i check the cause of battery drain was from Cellular Network Signal, i quick google and found this is a bug from android which cause the phone keep looking for cellular network, the problem still persist even after update to nougat

does anyone know how to resolve this issue other than replacing the battery?
dragonblayde
post Sep 19 2017, 03:36 PM

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my phone is becoming problematic lately. early shutdown, random restarts. sad.gif anyone replaced the battery? how was it?
ironmen
post Sep 23 2017, 11:17 AM

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I jz order a cameron sino nx6p battery.. now waiting the shipment...
Check out this item I found on Lazada! Original Cameron Sino Phone Battery HU1512SL Huawei Nexus 6P /
Angler H1511 H1512 Battery
http://www.lazada.com.my/original-cameron-...y-78151782.html

I also order the two rear small panel part one at top (camera cover) n bottom the plastic cover and also thr front display glass(my one broken)..thru taobao. Incl postage to sabah.. all in cost me ard rm 50+.

So.. the battery below 100 + 50(the above mention).. labour install not yet... Shld b waive la.. friend from phone shop help me....

Last i agree nexus 6p still the good phone for me... !!

This post has been edited by ironmen: Sep 23 2017, 03:48 PM
Jojonut
post Oct 24 2017, 06:21 PM

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QUOTE(ironmen @ Sep 23 2017, 11:17 AM)
I jz order a cameron sino nx6p battery.. now waiting the shipment...
Check out this item I found on Lazada! Original Cameron Sino Phone Battery HU1512SL Huawei Nexus 6P /
Angler H1511 H1512 Battery
http://www.lazada.com.my/original-cameron-...y-78151782.html

I also order the two rear small panel part one at top (camera cover) n bottom the plastic cover and also thr front display glass(my one broken)..thru taobao. Incl postage to sabah.. all in cost me ard rm 50+.

So.. the battery below 100 + 50(the above mention).. labour install not yet... Shld b waive la.. friend from phone shop help me....

Last i agree nexus 6p still the good phone for me... !!
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How's it after replacing the battery? still have any issues? My phone is also acting up these days.
ironmen
post Oct 24 2017, 09:36 PM

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QUOTE(Jojonut @ Oct 24 2017, 06:21 PM)
How's it after replacing the battery? still have any issues? My phone is also acting up these days.
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Sorry for late reply, jz busy to outstation work..

so far is jz back to 70% of good condition compare to new phone condition !!
..before it worst.. it start to drain when i unplug early morning 7am.. it will drop to 60 over percent ard 11am... ( without heavy use.. jz normal checking whatapps.. sometime not even a call in or out..) then before 1pm.. i must start charge .. coz when is fallto 30 over percent it will auto shut down anytime...

but now after change .. battery level condition quite ok.. up to 3pm noon.. it still got ard 40 percent plus...

after replacing the battery i got a critical problem, it will auto shut down at any percentage of battery level, when play big consume power games app.. or camera app etc. duno is hardware issue, or techinician installation issue or the battery compatible issuie...well.. i jz move to note 8 this few days.. hmm.. may b i shld try Factory RESET on my nx6p...


Will gv a try this few days ... after i confirm all the backup is done !!

cheers !!! icon_rolleyes.gif

rudit
post Nov 10 2017, 09:18 AM

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guys, i just changed the battery at huawei SC for RM124.

3 hours done at Huawei SC Plaza berjaya, no need to wait 4 days.

Batt + installation.

So far so good.

previously my normal usage would last me around 5 hours and shuts down when around 30%

----------------------------------

update:

10 hours normal usage and still 35% left.

This post has been edited by rudit: Nov 11 2017, 06:48 PM
john6248
post Nov 13 2017, 03:24 PM

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https://www.facebook.com/HuaweimobileMY/pho...?type=3&theater

Huawei Malaysia just announced this. I think we can change our battery with free labor and diagnosis fee till 2017 year end.

** Update: Nexus 6P is not eligible for this promotion. Sorry.

This post has been edited by john6248: Nov 16 2017, 08:04 AM
jasonsaw96
post Nov 16 2017, 09:38 AM

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https://www.facebook.com/fastech.my/

contact them, reasonable and efficient! based in pj or subang either one i forgot
TSDeniseLau
post Nov 26 2017, 11:01 PM

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Update:
DirectD at Federal Highway can replace the battery for you within 1 hour. Call them and check if they have stock, if they don't have stock you need to first go to DirectD and put in a deposit (~RM10), they will call you once they get the battery (they called me 1 day later in my case). Then go to DirectD with your phone and they will replace it for you in 1 hour.

Total cost: RM150 (if I remember correctly)

One thing though - the battery almost never charges to 100%, normally I see that it goes up to about 95% but it still lasts almost 1 full day so it's fine I guess.

This post has been edited by DeniseLau: Nov 26 2017, 11:02 PM
ho-ll
post Dec 11 2017, 08:28 AM

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QUOTE(jasonsaw96 @ Nov 16 2017, 09:38 AM)
https://www.facebook.com/fastech.my/

contact them, reasonable and efficient! based in pj or subang either one i forgot
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I too, think 6P is still a good phone to let go. So glad to find this thread.. smile.gif

Anyway, went to the shop as recommended. Replacement done in an hour on Saturday evening, I think it could be much faster if it is on weekdays. Nevertheless, good service at a reasonable price (RM 120) with 3 months warranty.
jasonsaw96
post Dec 11 2017, 03:13 PM

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QUOTE(ho-ll @ Dec 11 2017, 08:28 AM)
I too, think 6P is still a good phone to let go. So glad to find this thread.. smile.gif

Anyway, went to the shop as recommended. Replacement done in an hour on Saturday evening, I think it could be much faster if it is on weekdays. Nevertheless, good service at a reasonable price (RM 120) with 3 months warranty.
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Already moved on long long ago, on Op5 and pixel 2 XL now ahhaha
ho-ll
post Dec 12 2017, 09:34 AM

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QUOTE(jasonsaw96 @ Dec 11 2017, 03:13 PM)
Already moved on long long ago, on Op5 and pixel 2 XL now ahhaha
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I wish I have budget to change phone.. sad.gif
lowyatjobseeking
post Dec 14 2017, 05:45 PM

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Bumping this thread. Anybody here that knows the cost of replacing the screen? Screen cracked which for a few months was still working perfectly but today it suffered a screen burn in which makes you unable to use the touchscreen on the upper portion.
scoop7
post Dec 24 2017, 10:19 AM

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QUOTE(DeniseLau @ Nov 26 2017, 11:01 PM)
Update:
DirectD at Federal Highway can replace the battery for you within 1 hour. Call them and check if they have stock, if they don't have stock you need to first go to DirectD and put in a deposit (~RM10), they will call you once they get the battery (they called me 1 day later in my case). Then go to DirectD with your phone and they will replace it for you in 1 hour.

Total cost: RM150 (if I remember correctly)

One thing though - the battery almost never charges to 100%, normally I see that it goes up to about 95% but it still lasts almost 1 full day so it's fine I guess.
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Do they do other phones?
fiqie
post Dec 25 2017, 08:09 PM

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Do Huawei still accept Nexus 6p for battery replacement?
TSDeniseLau
post Dec 27 2017, 04:18 PM

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QUOTE(fiqie @ Dec 25 2017, 08:09 PM)
Do Huawei still accept Nexus 6p for battery replacement?
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Huawei itself supposedly also does, you need to go to their service centre in Bukit Bintang. But the process in similar, call them first to check if they have stock. DirectD was easier for me as it's closer to where I live and a friend of mine who did it there was also happy with the result.

Just a note though, there will likely be very minor damage on the back of the phone after replacing the battery. My case was a slightly chipped back glass at the camera visor area but I use a case so it's not visible. My other friend had a slightly bent metal at the corner because they needed to pry open the phone - so the point at which they pried it open, the metal bent a bit.
fiqie
post Jan 3 2018, 04:53 PM

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thx for the info bro.
hong3831
post Jan 22 2018, 08:44 AM

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QUOTE(jasonsaw96 @ Nov 16 2017, 09:38 AM)
https://www.facebook.com/fastech.my/

contact them, reasonable and efficient! based in pj or subang either one i forgot
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Hi, do you have any issue with your battery so far?
jasonsaw96
post Jan 22 2018, 11:51 AM

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QUOTE(hong3831 @ Jan 22 2018, 08:44 AM)
Hi, do you have any issue with your battery so far?
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sorry bro, i sold my 6p away long long ago already. i didnt even change my battery as i kept it in very good condition no overcharge nor overnight charge.

you may approach fastech, he's a very humble guy and rest assured, the battery is original smile.gif
hong3831
post Jan 22 2018, 01:33 PM

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QUOTE(jasonsaw96 @ Jan 22 2018, 11:51 AM)
sorry bro, i sold my 6p away long long ago already. i didnt even change my battery as i kept it in very good condition no overcharge nor overnight charge.

you may approach fastech, he's a very humble guy and rest assured, the battery is original smile.gif
*
Thanks bro for your information~ smile.gif
kwh01
post Apr 1 2018, 12:37 PM

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Just wondering anyone of you replaced the battery will still face the heat issue?
Edis0n
post Apr 9 2018, 04:57 PM

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wow... glad i found this thread... my battery drains SUPER FAST!! so you guys would recomend go back to huawei SC to change battery or do it at shops outside?
kitfoong2752
post Jul 3 2018, 03:11 PM

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so glad that i found this thread too... woohoo!
geekofIT
post Oct 16 2018, 11:35 AM

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anyone able to replace their battery on their own?
BHKOnline
post Dec 30 2018, 08:18 PM

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QUOTE(Edis0n @ Apr 9 2018, 04:57 PM)
wow... glad i found this thread... my battery drains SUPER FAST!!  so you guys  would recomend go back to huawei SC to change battery or do it at shops outside?
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I know the above is a very old post. My battery was draining very fast until at 15% it would switch off instantly.

I found this thread and sent to the shop recommended in Subang Square. So I thought I'd give a feedback to other owners. Got a new ori battery replaced in an hour. My battery life now is like new when I first purchased my 6p!

Highly recommended to change your battery considering how old the 6p is and this shop is 👍🏻

One caveat. Due to the construction of the phone I recall the shop telling me the screen need to be removed and something to do with the glue, the shop cautioned there may be scratch mark on the screen. If you accept the risk then they will proceed with replacement.

This post has been edited by BHKOnline: Dec 30 2018, 08:19 PM
Edis0n
post Dec 31 2018, 03:00 PM

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QUOTE(BHKOnline @ Dec 30 2018, 08:18 PM)
I know the above is a very old post. My battery was draining very fast until at 15% it would switch off instantly.

I found this thread and sent to the shop recommended in Subang Square. So I thought I'd give a feedback to other owners. Got a new ori battery replaced in an hour. My battery life now is like new when I first purchased my 6p!

Highly recommended to change your battery considering how old the 6p is and this shop is 👍🏻

One caveat. Due to the construction of the phone I recall the shop telling me the screen need to be removed and something to do with the glue,  the shop cautioned there may be scratch mark on the screen. If you accept the risk then they will proceed with replacement.
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thank you for your comment but i've sold my phone already... tongue.gif
jetjet92
post Jan 3 2019, 03:48 PM

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QUOTE(BHKOnline @ Dec 30 2018, 08:18 PM)
I know the above is a very old post. My battery was draining very fast until at 15% it would switch off instantly.

I found this thread and sent to the shop recommended in Subang Square. So I thought I'd give a feedback to other owners. Got a new ori battery replaced in an hour. My battery life now is like new when I first purchased my 6p!

Highly recommended to change your battery considering how old the 6p is and this shop is 👍🏻

One caveat. Due to the construction of the phone I recall the shop telling me the screen need to be removed and something to do with the glue,  the shop cautioned there may be scratch mark on the screen. If you accept the risk then they will proceed with replacement.
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hi is the battery original? im planning to change mine too as i encountered the exact same issue as OP
-CoupeFanatic-
post Sep 30 2019, 03:26 PM

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going to fastech in first subang to change battery, anyone here change there before? is the battery original like the shop owner claims?


 

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