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 Samsung Galaxy S8/S8+ Discussion Thread V6, Infinity Display - Boundaries Removed

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maviko
post May 29 2017, 03:18 PM

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my 3 week old S8+ admitted to service center liao. cry.gif

The phone suddenly is unable to connect to the telco network to make/receive calls - everything else works fine, wifi, gps, apps, no red tint issue.

Initially thought was a faulty SIM card, so got it replaced by DiGi, but the same issue persists.

Brought to the service center, they checked and confirm its a hardware fault. The manager offered a 1-1 device replacement under warranty.
maviko
post May 29 2017, 03:34 PM

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QUOTE(benson92 @ May 29 2017, 03:27 PM)
wow new phone againĀ  rclxm9.gif
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Actually, I'm not very excited. Have to spend money again for a new good screen protector and redo all customizations on phone.

This post has been edited by maviko: May 29 2017, 03:37 PM
maviko
post May 29 2017, 04:03 PM

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QUOTE(nexona88 @ May 29 2017, 03:34 PM)
good they change 1 to 1..
sometimes they won't to that doh.gif
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Well, initially they were reluctant for an exchange, saying it can be fixed and estimated to take around 2 weeks. I did not agree and had to talk nicely to them and negotiate.

In the service center, I observed there are also a number of s8 users with various other issues.

This experience opens up the perspective and possibility to me that the new phone sold by certain resellers with an attractive low price below Samsung's RRP could be refurbished units which was returned.

My phone condition is flawless and can easily passed off as a new set once its repackaged.
maviko
post May 29 2017, 04:04 PM

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QUOTE(ace-user @ May 29 2017, 03:57 PM)
got the new replacement on the spot?
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Yes, on the spot. They took a sealed box from the store and opened it in front of me.
maviko
post May 29 2017, 06:49 PM

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QUOTE(ace-user @ May 29 2017, 06:19 PM)
which service centre u went?
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QUOTE(LordDenning @ May 29 2017, 06:21 PM)
sum1 did say before that those units doing exchange in SC are mostly refurbished units. apparently they fix the problematic units (like for e.g red-tint) then put on new plastic films and reseal the box..
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QUOTE(LordDenning @ May 29 2017, 06:24 PM)
may I know which SC you went?
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1 Utama. So far the new set no issues. Fingers crossed all is good.
maviko
post May 29 2017, 09:46 PM

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QUOTE(Nick Zelos @ May 29 2017, 07:37 PM)
Mine is sent for process for 1 to 1 exchange, need to wait 1 to 2 weeks cry.gif
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Your phone is the GPS and red tint issue? Which SC did you go?
maviko
post May 31 2017, 09:47 AM

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QUOTE(LordDenning @ May 31 2017, 01:18 AM)
seems like S8/+ has quite a few hardware issues, dont know its because of the unoptimized software between the OS and apps or memang hardware problem..

These are the prevalent issues so far (can be seen on reddit and xda of many users complaining about it):
1) S8/+ glass (front and back) very easy to pick up scratches compared to previous generations.
2) S8/+ fingerprint sensor also gets scratched easily (not glass)
3) S8/+ red-tint displays
4) S8/+ camera's OIS gets stuck quite often, have to shake the phone quite roughly in order to "unstuck" it.
5) S8/+ LED dying out of a sudden issue
6) S8/+ random sounds cuts from the speakers
7) S8/+ randomly rebooting.
8) S8/+ random vibrations after unlocking the phone via hard-pressing home button. (like it doesnt register immediately when you're pressing the home button to unlock, so the vibration comes later after u unlock the phone and touch anywhere on the screen)

then there's a plethora of software bugs between the OS and certain apps.
1) edge lighting not working with certain apps
2) facebook zooming in/out the wallpaper when exit the app
3) whatsapp LED notifications not working sometimes
4) whatsapp images received when open it, its zoomed a little.
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And in my case, suddenly unable to connect to the telco network even after changing the SIM card.


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