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 Samsung Galaxy S8/S8+ Discussion Thread V6, Infinity Display - Boundaries Removed

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SUSLordDenning
post May 26 2017, 10:29 PM

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QUOTE(benson92 @ May 26 2017, 02:03 PM)
i personally go samsung service center check myself, it says my warranty until 2019, but no receive any confirmation about that  confused.gif
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which SC you went to check?
SUSLordDenning
post May 26 2017, 10:39 PM

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QUOTE(propusers @ May 26 2017, 03:37 PM)
mysamsung app still show 1 year warranty for my preorder unit.

anyone get 2 years warranty?
*
any update?
SUSLordDenning
post May 26 2017, 10:50 PM

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QUOTE(Nick Zelos @ May 26 2017, 05:06 PM)
Sending my phone for 1 to 1 exchange at The Mines Samsung CS.
Very helpful malay guy.
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QUOTE(Nick Zelos @ May 26 2017, 05:16 PM)
Red tint and GPS issue.
Technicians doesn't know how to fix the GPS issue so he said might as well 1 to 1.
*
kesian me, kena bash in v3 and v4 because people didn't believe when I said they will accept 1 to 1 exchange if you are unhappy with your phone, no questions asked.

But now more and more people have posted that they have managed to get 1 to 1 exchange..
Within 3 days of purchase, can do 1 to 1 at the Store you bought it from itself.
After 3 days, you can do 1 to 1 at Service Center.

Am happy for everyone who manage to claim 1 to 1 exchange. Together we can enjoy our phone that we paid so much for. icon_rolleyes.gif nod.gif



This post has been edited by LordDenning: May 27 2017, 12:31 AM
SUSLordDenning
post May 26 2017, 10:58 PM

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QUOTE(angel-girl @ May 26 2017, 10:53 PM)
Actually service center did not practice 1 to 1 exchange.thats what the live chat operator told me. that guy's phone with gps issue,if only red tint i think he wont get 1 to 1. but still im not doubting you yea.

*PS i mean after 3 days.
*
if im not mistaken, explicitz manage to claim for red-tint issue from SC. its in v5.
He said the SC offer him to do 1 to 1 exchange, but dont have his colour Midnight Black, so he opted for screen replacement instead.

EDIT: I found the post smile.gif
https://forum.lowyat.net/index.php?showtopi...post&p=85031659

This post has been edited by LordDenning: May 26 2017, 10:59 PM
SUSLordDenning
post May 26 2017, 11:04 PM

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QUOTE(Velocity @ May 26 2017, 10:52 PM)
Anyone face this issue

On Samsung app show 1 year from 4th may after I add my receipt the date gone.

Then no Sign of my extended warranty now I check via sms my warranty now start from 29th April

user posted imagegif hosting
*
hmm how come it minus the days lol..

originally you also get 4/5/2017 - 17/05/2018 right..

now become 12/05 lol what doh.gif
SUSLordDenning
post May 26 2017, 11:09 PM

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QUOTE(Velocity @ May 26 2017, 11:07 PM)
You guys can check via sms

Pc xxxxxxxxxx

Send to 62002 for digi/maxis
*
mine still shows 4/5/2017 - 17/5/2018 cause i didnt do anything on the mySamsung app..
SUSLordDenning
post May 26 2017, 11:15 PM

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QUOTE(Nick Zelos @ May 26 2017, 11:11 PM)
Thanks for the heads up bro, i will check properly.
I did ask the one who attended me, he said brand new unit as replacement but I'll make sure to check the seal on the box, the seal is the one i should be looking at right? Or is there anything else?
*
yes the seal is an indicator

How did the exchange process go? Mind to share more info..



This post has been edited by LordDenning: May 27 2017, 12:37 AM
SUSLordDenning
post May 27 2017, 12:18 AM

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QUOTE(Nick Zelos @ May 26 2017, 10:32 PM)
Mobile Outfitters told me no more discount for clear coat.
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for those interested to get CC, can view my siggy below. I'm letting mine go. For S8 only though.
SUSLordDenning
post May 27 2017, 12:24 AM

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QUOTE(Nick Zelos @ May 27 2017, 12:12 AM)
Usually what's the value at for brand new phone's *#15987# function? Mine was at redish -6, PO unit.

I think that was when they purchase and exchange on the spot.
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its random I believe, have unboxed sets with 0, -2, and -4. Never come across any -6 (maximum) though..

That is pre-update values. After software update the values changed to 0, -3, -6 and -9 (maximum)
SUSLordDenning
post May 27 2017, 12:46 AM

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QUOTE(Nick Zelos @ May 27 2017, 12:40 AM)
Ah icic.
Regarding the 'refurbished' units, how to differentiate whether its new or not?
*
that one i have no idea, i dont think you can differentiate unless you are the technician working in Samsung SC. Doubt front desk staffs even know as well as they just pick a box from storage..

Just check your new phone after done exchange.
SUSLordDenning
post May 27 2017, 12:49 AM

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QUOTE(Max2006 @ May 27 2017, 12:43 AM)
Don't think there's a way to differentiate. But you can try to use this app to check the status. It will tell you if your unit is refurbished.

https://play.google.com/store/apps/details?...guyen.phoneinfo
*
wonder if that app would still be useful if its Samsung themselves configuring it?
I would think Samsung have the tools to reset everything right hmm

This post has been edited by LordDenning: May 27 2017, 12:49 AM
SUSLordDenning
post May 27 2017, 01:04 AM

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QUOTE(Max2006 @ May 27 2017, 12:59 AM)
Well, if that's the case, then God bless those who opt for 1 to 1 exchange from Service Centre. Although we don't have the exact figure of how much of rejected units out there, for sure Samsung won't just dump those untis into nowehere. I remember I did mention this doubt in thread v2 or v3. For those red tint units, probably they would just fix it by software and then put them back into the box. The outlook sure will look like brand new. That's why I said there's no way to differentiate. heck, even those who bought from Samsung store right now could be also receiving the rejected units. Who knows right?

So my suggestion to those owners who plan to go for 1 to 1 exhange, all you need to do is check the phone carefully. The screen, the body. Make sure there's no defects before you leave. As for refurbished or not, you won't be able to tell and you probably will never know the truth. So don't be bother to worry about it, because it's all up to Samsung and that's not something you can control.
*
true enough, just be glad that at least you're getting a non red-tint phone already.

As long as the physical condition of the phone is good, then dont have to think too much whether the phone is virgin or not.. Better than Samsung not even bothering to offer 1 to 1 exchange and to just ask owners to fix it via software tweaks..
SUSLordDenning
post May 27 2017, 01:44 AM

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QUOTE(Velocity @ May 26 2017, 11:07 PM)
You guys can check via sms

Pc xxxxxxxxxx

Send to 62002 for digi/maxis
*
just to update you, I check via SMS it also shows the same thing..

Warranty period 29/4/2017 to 12/05/2018..

Original SMS was 4/5/2017 to 17/5/2018

Cut short by 5 days liao wtf.. confused.gif


This post has been edited by LordDenning: May 27 2017, 01:45 AM
SUSLordDenning
post May 27 2017, 12:04 PM

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QUOTE(haziqmck7 @ May 27 2017, 12:01 PM)
That one im not so sure. But if really new. Then the counter should start from zero. Like my set last time. Still in second before turn into minutes.
*
up time resets when you shutdown the phone and turn it back on..

it is no indicator if the phone being refurbished or brand new. and honestly, nobody can tell unless you are Samsung.
So dont bother..

This post has been edited by LordDenning: May 27 2017, 12:05 PM
SUSLordDenning
post May 27 2017, 08:49 PM

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QUOTE(kabuto rider kick @ May 27 2017, 08:42 PM)
Went to Samsung Pavilion today, just having a look whether any red tint issue with the S8/S8+ on display, none has it
*
check their red slider settings under Display and also dial *#15987# and see the Reddish value set at 0, -3, -6, or -9.

Most display units had their units updated already, and also the settings adjusted to hide the red-tint for those units that had it.

In Gardens during pre-order and launch day got 1 or 2 unit had red-tint, then after 1/2 weeks all of them doesnt seem to have anymore red-tint. Then when i check the settings, it appears they have adjusted it. So yeah..


SUSLordDenning
post May 27 2017, 10:14 PM

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QUOTE(andrekua2 @ May 27 2017, 09:52 PM)
Yo... my S8 brings me luck... the imei last 4 digits net me RM1k gain... hahaha...
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congratulations I guess. but what has that got to do with the post you replying to lol
SUSLordDenning
post May 27 2017, 10:16 PM

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QUOTE(Corrupted Spirits @ May 27 2017, 10:15 PM)
Not sure if it's the installer fault when putting the TP for me.

My left side Tp bottom part has a small gap so everytime I need to put in more pressure when touching that part
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what is TP??? confused.gif
SUSLordDenning
post May 27 2017, 10:22 PM

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QUOTE(t3n @ May 27 2017, 09:34 PM)
My s8 was set at -6 out of the box.. can I know what is the default value should be?
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no default value as every device was set by "someone" before we get it. Most of us got it default at -2 or -4 (pre-update, post update would be -3 or -6). Only very rare units came in -6 (-9 post update) and those are the really severe and obvious red screens one.. The not so severe or obvious red-screens came in -2 or -4 depending.

I highly believe all our S8 or S8+ were opened by SME and they set the values accordingly to adjust the red-tint on the displays if any.. Unless its done in the factory itself during production but I doubt that's the case..
SUSLordDenning
post May 27 2017, 10:25 PM

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QUOTE(Nick Zelos @ May 27 2017, 10:18 PM)
Same here, -6.
Yesterday CS showed me checkered box function to check for red tint but i dunno what's the code.
*
any white screen should be able to check for red-tint, but checkered box help to identify which area I guess.


*#7353#
then select #9 Grid Mode.

user posted image

SUSLordDenning
post May 27 2017, 10:28 PM

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QUOTE(Corrupted Spirits @ May 27 2017, 09:54 PM)
Just decided to dive into my wallet to get myself a S8 midnight black

Anyway, as I did not do any preparation,  I bought rhinoshield Tp at 149 for the phone and it seems not so responsive when I'm using it. Anyone experience the same thing with the TP or is there any other TP to recommend?
*
the only TG that ever got "decent" reviews is Whitedome or Hao. but both are in the range of RM250-300.
and yet, even those still cant give you the original smooth glass feeling and sensitivity, they could only come close but not quite.

So unless you are willing to splash the cash for expensive TG, dont bother with cheaper ones as you will run into problems like you're having now..

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