QUOTE(Nog_1985 @ May 24 2017, 08:00 AM)
Morning to all,
Need advised. Given an example.
You're a Team Leader dealing with 18 staff under your care. Out of this 18 staff, there's only a group of 4 staff that always cause a problem to the team and this particular 4 staff are all seniors staff.
Yesterday, admin assistant have alert me that this 4 particular staff had scan out a few minutes early (Our working hour is from 8.30am to 6.00pm). I have personally drop them an email and request them to take notes and not to repeat the same offense.
To my shock, 3 of them approach me directly and asked why their names always come out in the list and the other department do not have this kind of issued when the staff scan out early. I told them directly that the admin assistant did random check and your name is in the list and please do not compared my department with the other department as each Team Leader have their own way to settle thing off.
Now these 4 particular staff have start showing face with me and even drop an email to the Admin Assistant in a very rude manner.
Headache... How to counter this kind of staff...?
You should have not emailed to them instead of email to your whole team, just mention that Management do monitor staff's time periodically and found some staffs are checking out earlier than the supposed time so you are just sending a notice to your team as a reminder. DO NOT mention names, make it general.
Then monitor those 4 if they smart they will not do again..
However if still same, u can send another reminder.. give them maybe 3 chance before ask HR to send warning letter. HR should do it NOT you.
But then again, that few minutes only..... is it THAT IMPORTANT???
Unless those 4 are not doing their work properly or anything, just let them be..