QUOTE(MDLT Eht Nioj @ Jan 14 2019, 02:46 PM)
Hi I want to know if you managed to solve this problem. I recently switched to TIME and I'm having connection issues especially in dungeons. Occasionally my internet is fine and the chat log is working but still lagging in the dungeons.
Contacted SE support since it was limited to FFXIV. Their reply:
Dear Customer,
Thank you for contacting the Square Enix Support Centre.
We are very sorry to hear that you are having connection issues when trying to play the game. Please be advised we are not aware of pther players experiencing such issues since patch 4.5, therefore we wish to work through some troubleshooting steps with you.
Please follow these steps:
1.) Use the Google DNS:
- Go to the Control Panel
- Click Network and Internet > Network and Sharing Center > Change adapter settings
- Rightclick on the connection you are using and select Properties
- Under the Networking tab you will see a long list of available options
- Scroll down and doubleclick on Internet Protocol Version 4 (TCP/IPv4)
- Select 'Use the following DNS server addresses'
- Preferred DNS server > 8 . 8 . 8 . 8
- Alternate DNS server > 8 . 8 . 4 . 4
- Click OK
2.) Renew your IP address and DNS:
- Please press windows key + r
- Type cmd.exe then hit return
- Type ipconfig /release then hit return
- Type ipconfig /flushdns then hit return
- Type ipconfig /renew then hit return
3.) Add the game to the exception rules in your firewall and security software, so that the game is not being blocked by this software. If you are unsure about how to do this, you can alternatively disable this software temporarily.
4.) Restart your network equipment:
- Plug off your router from the power outlet on the wall
- Wait 2 minutes
- Plug the router back in
Now try to run the game!
Personally worked for me. I spoke to a couple of people and they suggested that TIME maybe has a bit of a weird routing problem for some reason or another.
This post has been edited by xKeneshirox: Jan 20 2019, 03:54 PM