I don’t get this. It’s part of market research to directly compare with your competitors. I don’t see why that’s an issue. For Sunway Belfield sales, they were directly comparing to Opus. So I don’t see why it’s all fine when you compare favourably compared to when you don’t.

hard to explain to you but i kinda understand how the sales staff feel
obviously it is normal to compare to other project, but I do get calls from our hotline as well, you seldom heard them calling in asking about other competitor project

There is a strong feeling of thinking this person just want to chit chat
Not to say ignore potential buyer, maybe agents will be more happily to chat with them
Developer staff hotline usually answer project inquiry, not just chit chat, maybe the staff invite him over to gallery but he insist of just chit chat something other than the project thru the phone.

I agree with the guy opinion where he must have ask something that is not relevant until the sales staff get pissed off
Anyway again nobody know cuz we don't know what they talk in the phone

Sry if I offence that guy, no one know the truth if you are not the direct party

very simple, think from the sales staff angle, if client call in belfield hotline and ask you what you think about Opus and ask you which one you think is better, Belfield or Opus, what you want to say as Belfield staff?

Agents wouldn't have this issue as they can always swing to other project

Normally you wouldn't call in a developer hotline and ask how they think about other developer project
You expect they talk bad about other project or talk good about their competitor?


lol

ha. this voice down to training.

if someone will call and ask about other projects, you can always emphasize your strong points, and invite potential customer to come to their showroom.
If the sales person dont even know how to answer, he/she can politely request the potential customer to come and view their showroom.

NOT CHASE PEOPLE AWAY.

It this also cannot handle, then either the staff got problem or the training director is lousy!

of course we all know this, and I never say it can't be handle

I believe the sales staff received so many calls before and definitely not a noob on handling inquiries like this

If that staff behave the same all the time then I am sure lowyat here definitely will have people mentioning it
Anyhow again only the two know what's going on

Finally as a client who call into a hotline and ask what they think about other ppl project
The sales staff sure say is their project better la right? haha

This post has been edited by Najibaik: Oct 6 2022, 05:53 PM

Anyone notice the road near the pond at the side entrance smell like shit

Everytime pass by sure smell shit if my car window down

I hope they fix it else low level tenant will have shit smell

is it that serious?
usually near lake when it rains will smelly
maybe now is monsoon season

I think anytime also smelly. Wind down your window

Then it’s about using facts or marketing speak. For Belfield - cheaper enough said. For Serene - own stay with river, medical facility bla bla bla.

Fair enough we don’t know how the conversation panned out. Though I did get a bit of the arrogant vibe from the Sunway SAs.

I know how sales staff should answer and they know how they should answer but it turned out they don't follow what they should have said lol

I bet sunway might do something about it but just don't know how

want sell my unit

1596sqft (have balcony and good view)
4parking side by side near lift

tower b

still under construction kan?
bro, why sell?

how much you want let go

Some personal problem

Hope you can find a buyer soon. Goodluck bro

looking good, congrats to the buyers

The orangy color is sunway corporate color?

Yes. And they intend to this colour in all their properties for corporate image purposes.