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 My booth at NSK KUCHAI LAMA, Just a humble startup , come seesee!

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NightHeart
post May 22 2017, 08:01 PM

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Let me break down a bit & address few different points.

QUOTE(acepilot12 @ May 22 2017, 04:27 PM)
1 ) if you wonder why is there a package inside a package it's because the internal one is to protect the chips from rancidity and avoid crushing during transportation. It should have any problem with the packaging. I really appreciate that you have the curiosity to ask.
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The external one is supposed to protect the chips from both rancidity & crushing. Crushing wise, that's why you have to pump air into it so that it acts as a cushion. Try to squeeze Twisties or Mr Potato packets & you'll know what I mean. Is it cheaper to use one good quality package vs your current internal + external package? I thought you double pack because your external package from China isn't safe for food lol.

QUOTE(acepilot12 @ May 22 2017, 04:27 PM)
2 ) I'm sorry that i couldn't satisfy you but because this arrowhead chips is not potato chips, i honestly can't compete with big companies like lays and product like potato chips. I apologize in this because the cost price is really too high for me. I hope you can give me a chance to improve again as I'm very new company and I do everything manually.
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Probably you need to stop marketing it as a snack or chips? Dunno how many people jump at your price already. The moment you do, people start comparing it with their regular snacks which is way cheaper than yours & then they get heart attack with your price.

I'm selling soaps for RM40. Ordinary soap is RM5 only. If I go around telling people I'm selling soap, of course it won't sell. Have to justify why it's worth RM40 & make people go "Oh yea, this item is usually around RM40 anyway". That's how Starbucks manage to sell their coffee & Chatime sells their bubble tea. Of course there'll be people who will say "Crazy, RM2 kopi selling for RM15" or "RM3 sugar water selling for RM7". You can't please everyone, so the key is to either please the majority (mass market) or the minority who can afford (niche market).

QUOTE(acepilot12 @ May 22 2017, 04:27 PM)
4 ) Thank you for rating me I will make sure I can improve more and more in coming months, I'm sorry that I couldn't satisfy your taste bud but I promise that I will make it better and better each time you buy it in coming future.
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You can't please everyone's taste bud. Just don't compromise on your product quality & safety.


NightHeart
post May 22 2017, 11:13 PM

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QUOTE(acepilot12 @ May 22 2017, 10:56 PM)
1 ) Yes at first I was having some problem with the packaging but I've talked to the supplier about that and also i've bring it to one of my friend that manufacture packaging. He say that my material used is same as the one that mister potato , lays but the problem that i have is that the external part ( the 1 part that face outside ) has a problem with the ink. My previous printer used some cheap ink that can easily wash off. So now I need to change everything to avoid the packaging change the taste of the arrowhead..

But really thank you for the second part, I think i need to look into that.. Just like you say RM2 kopi selling RM15 but still got people buy.. I think it's really about how they brand themself? I will take note in this part and make sure that everything is good again before i expand bigger.. I honestly appreciate your advice and I will keep it as gold and implement it into my snacks, with your advice and opinion i'm sure i can go further if i implement it, very thank you. I will take note in this ^^
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So if you use better ink (better quality packaging), it'll be cheaper than external + internal packaging? I'm not familiar with this honestly lol, just throwing food for thoughts to you only.

Because you buy directly from China without technical experience, probably that's why you can't ask for sample printing first for you to check & test quality. Maybe for now, no choice just pay a bit higher price to get the packaging locally. Once you expert already & know the exact specs that you need only go to China source. Even that also sometimes those PRC will try to con you, so be careful la when you're in China - talk, discuss & paid for specs A but deliver specs B to you.

Branding is different, it's when Starbucks vs Coffee Beans (direct competitor), why should buy Starbucks's RM15 coffee vs Coffee Beans's RM15 coffee? But for Starbucks vs Kopitiam (indirect competitor), "why should buy Starbucks's RM15 coffee vs RM2 kopi", it's called Product Positioning.

 

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