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Unifi Unifi Lite 10Mbps - v2.0 -, TM illegitimate child hidden in basement

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hhkong
post May 19 2017, 08:50 AM

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i am still on the old VIP5 package. is it ok to terminate the old one and apply for this new unifi lite?
hhkong
post May 19 2017, 09:03 AM

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QUOTE(MGM @ May 19 2017, 09:01 AM)
I thought all VIP5 will get free upgrade to UNIFI Lite.
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have not got my update. waited for months already.
hhkong
post Jul 13 2017, 10:11 AM

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possible to disconnect VIP5 and reapply for Unifi Lite at the same address?
hhkong
post Jul 13 2017, 10:20 AM

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QUOTE(sHawTY @ Jul 13 2017, 10:15 AM)
Why?
You should be getting the free upgrade to 10Mb/s anyway

Termination and new sign up will just create a new 24 months contract
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i am in an area where i can source the so-called fiber speed from tm only. so 24 mths or more makes no difference. btw, checked with tm few months back and was told the free upgrade is not guaranteed. you just go to wait if it ever happens.
hhkong
post Jul 13 2017, 10:27 AM

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QUOTE(sHawTY @ Jul 13 2017, 10:23 AM)
The problem is, there is no guarantee you can get the UniFi Lite in your area unless you know "Someone" who can do this for you
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i agree with yout. i once checked with tm and they told me i cannot get unifi lite at my area. but later an agent called me and said he can do it for me. he suggested to let him apply for unifi lite first and terminate the vip5 only after he succeed with unifi lite. i still hesitate.
hhkong
post Jul 13 2017, 10:39 AM

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QUOTE(sHawTY @ Jul 13 2017, 10:29 AM)
Why? Only the agents can do this for you
That's what I meant by "Someone"

Try to look for a reputable agent in this forum, he/she should be able to assist you with signing up for UniFi Lite
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ok maybe i should just go ahead and apply a new unifi lite
hhkong
post Jul 13 2017, 10:51 AM

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QUOTE(sHawTY @ Jul 13 2017, 10:44 AM)
Because you mention you didn't care about the 24 months contract, so yes, just go ahead
But instead of relying on that agent who called you, try to look for a reputable agent in this forum instead

Go here: https://forum.lowyat.net/ServicesNoticeboard and search
Don't rush things, look at the agent's profile and check if he got good feedback from his customers or not
If no good feedback, look for other agent. Even if got good feedback, look for someone with even higher feedbacks

Then decide from there thumbsup.gif
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thanks for the info. thumbsup.gif
hhkong
post Jul 25 2017, 04:09 PM

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hi guys, anyone here have any experience terminating a unifi service which is already passed the 24 months contract period? Were you asked to return all the equipment include the phone set?
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