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 what the FUCK wrong with Maxis

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TSSonnyCooL
post May 11 2017, 12:54 PM, updated 9y ago

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This is Maxis Online Payment PAGE, the amount is ZERO which i check and recheck again, but they BARRED MY line ?
wtf wrong with you maxis ?
worst CS blame me and keep on explain on auto debit thing, hello u guy can't even manage a simple webpage and u think u guy can manage auto debit correctly ?

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cucubud
post May 11 2017, 01:55 PM

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I kena last month.
Maxis Online Payment is RM0.00
Email bill from Maxis is RM0.00
MyMaxis Mobile Apps is RM0.00
I called CS and they confirmed I no need to pay.

But earlier this month, they keep chasing the outstanding payment.
Lucky thing they didn't bar my line.

I suggest you just pay an amount you think you have utilised.
Anyway, you have to pay some amount to unbar your line.

Their billing system screwed up.
TSSonnyCooL
post May 11 2017, 02:02 PM

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QUOTE(cucubud @ May 11 2017, 01:55 PM)
I kena last month.
Maxis Online Payment is RM0.00
Email bill from Maxis is RM0.00
MyMaxis Mobile Apps is RM0.00
I called CS and they confirmed I no need to pay.

But earlier this month, they keep chasing the outstanding payment.
Lucky thing they didn't bar my line.

I suggest you just pay an amount you think you have utilised.
Anyway, you have to pay some amount to unbar your line.

Their billing system screwed up.
*
They Seriously piss me off already, i totally miss 176 business whatsapp message this morning, they have to pay for it.
cucubud
post May 11 2017, 02:08 PM

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QUOTE(SonnyCooL @ May 11 2017, 02:02 PM)
They Seriously piss me off already, i totally miss 176 business whatsapp message this morning, they have to pay for it.
*
Sorry to hear that it had affected you badly.
You have every right to be pissed off.
TSSonnyCooL
post May 11 2017, 03:35 PM

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QUOTE(cucubud @ May 11 2017, 02:08 PM)
Sorry to hear that it had affected you badly.
You have every right to be pissed off.
*
Contacted them since this morning and their CS SAID in two hour the MANAGER WILL CALL ME BACK, but till now i still received no CALL FROM MAXIS.

SweetPuff
post May 11 2017, 06:27 PM

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Bro, did you try the MyMaxis App?
TSSonnyCooL
post May 11 2017, 07:20 PM

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QUOTE(SweetPuff @ May 11 2017, 06:27 PM)
Bro, did you try the MyMaxis App?
*
Nope i remove everything from maxis ..... And having sone nice conversation with maxis customer service floor manager, will share soon ....
fkinmeng
post May 16 2017, 11:38 AM

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QUOTE(SonnyCooL @ May 11 2017, 07:20 PM)
Nope i remove everything from maxis ..... And having sone nice conversation with maxis customer service floor manager, will share soon ....
*
bump.
ceekay78
post May 24 2017, 02:32 PM

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QUOTE(SonnyCooL @ May 11 2017, 07:20 PM)
Nope i remove everything from maxis ..... And having sone nice conversation with maxis customer service floor manager, will share soon ....
*
so, whats the update?

 

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