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Unifi Official TM UniFi High Speed Broadband Thread V31, Speed Upgrade Coming Slowly

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jusbella
post Jul 14 2017, 03:40 AM

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QUOTE(babycry123 @ Jul 14 2017, 03:34 AM)
if i never signed up during "THANK YOU" am i still entitled for the free upgrade to 50mbps coming from 30?
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When your service activated?
jusbella
post Jul 14 2017, 02:01 PM

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QUOTE(babycry123 @ Jul 14 2017, 01:59 PM)
My service started back in 2016 January. Am I still entitled for the free upgrade?  cry.gif
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By default yes, but suggest u call tm to check when your speed upgrade will take effective.
jusbella
post Jul 14 2017, 07:27 PM

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QUOTE(biatche @ Jul 14 2017, 07:25 PM)
they last pushed free upgrade to july, has it been delayed again?
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Yes, there is some forumer reportedly TM told them their account push to Sept.
jusbella
post Jul 17 2017, 10:07 PM

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As of today I asked again, they said speed upgrade will take effect by OCTOBER!
jusbella
post Jul 18 2017, 10:57 AM

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Mine keep delay, said June, then said July, then yesterday just asked, they said October!


QUOTE(Xefron @ Jul 18 2017, 10:41 AM)
based on the latest update from TM, ETC for free speed upgrade for UniFi is the end of September and end of December for Streamyx.
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jusbella
post Jul 18 2017, 11:06 AM

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QUOTE(Ckmwpy0370 @ Jul 18 2017, 10:58 AM)
Bro
whenl did you get the source
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Just chat in mytm live chat.
jusbella
post Jul 22 2017, 10:23 AM

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VIP 20 here, rarely get this message.

Hopefully it's regarding speed upgrade.


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jusbella
post Jul 22 2017, 12:11 PM

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QUOTE(jolmy @ Jul 22 2017, 12:10 PM)
I have got this twice this month itself. And yes, my service was really down on both occassions. I still call 100 to report anyway to ensure I get rebate if down more than 4 days.

In the first occassion, service was restored after 2 days while the 2nd occassion yesterday, within just 8 hours.
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Just asked them, they said repair cable =_=
jusbella
post Jul 22 2017, 04:12 PM

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Second I got this.


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jusbella
post Jul 22 2017, 07:48 PM

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Now give me this.


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jusbella
post Jul 25 2017, 06:14 PM

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QUOTE(Zi-Tech @ Jul 25 2017, 05:49 PM)
TM just called for upgrade. and choose earliest date which is on 27/07/2017....

after submit MCMC complaint then it move... just like penukul dan pahat...
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Hi, would u mind how to write to mcmc?
jusbella
post Jul 27 2017, 12:45 PM

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VIP20 here.

Finally speed upgraded! Subang Jaya.

This post has been edited by jusbella: Jul 27 2017, 12:46 PM


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jusbella
post Jul 27 2017, 12:47 PM

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QUOTE(doremon @ Jul 27 2017, 12:47 PM)
How much you paying now ?
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Legacy price, RM249.
jusbella
post Jul 27 2017, 12:51 PM

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QUOTE(doremon @ Jul 27 2017, 12:49 PM)
Ooo my sorry to here that bro  sad.gif
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I know some getting more cheaper, of cos I'll still fight to get it cheaper, all waiting everybody report back then Fruitie will handle it.
jusbella
post Jul 27 2017, 12:56 PM

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QUOTE(doremon @ Jul 27 2017, 12:55 PM)
Cheapest I've seen RM149.00 for 50mbps (Unifi)
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That why! All depend fruitie complain now.
jusbella
post Jul 27 2017, 03:48 PM

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QUOTE(audiocool @ Jul 27 2017, 03:47 PM)
I'm not as lucky as you. I complained and been informed that speed will be upgraded on Sept 2017.
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Try complain to MCMC.
jusbella
post Jul 27 2017, 04:50 PM

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QUOTE(zeero @ Jul 27 2017, 04:49 PM)
Is the speed upgrade also applicable to user who has subscribed form years back?
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Yes you are right.
jusbella
post Jul 27 2017, 06:11 PM

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QUOTE(ldragon @ Jul 27 2017, 06:09 PM)
VIP20 free upgrade to Advance 50Mbps = RM249
That is expensive.

This is my Unifi subscription
Start with VIP20 = RM249
Upgrade to Advance Plus 50Mbps = RM229
Free upgrade 100Mbps =RM229  thumbup.gif
*Price listed are excluding GST
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Good! Then I'll complain again.
jusbella
post Jul 30 2017, 09:47 AM

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LAN Speedtest.

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jusbella
post Jul 30 2017, 02:08 PM

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QUOTE(brightjoey @ Jul 30 2017, 01:46 PM)
user posted image

why is my ping so high? and download speed lower compared to other peoples? They just installed at my place but they left in a hurry so I'm afraid they cut corners.
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using VDSL or FTTH?

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