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Unifi Official TM UniFi High Speed Broadband Thread V31, Speed Upgrade Coming Slowly

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Omgf
post Aug 1 2017, 11:50 AM

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My unifi was upgraded from 30mbps to 50mbps yesterday.
But after I switched off the modem and router, the speedtest result is still 30mbps.
Which step I'm missing?
Is it the BTU need to ask for exchange?
TSsHawTY
post Aug 1 2017, 12:20 PM

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QUOTE(Omgf @ Aug 1 2017, 11:50 AM)
My unifi was upgraded from 30mbps to 50mbps yesterday.
But after I switched off the modem and router, the speedtest result is still 30mbps.
Which step I'm missing?
Is it the BTU need to ask for exchange?
Call TM helpline at 100
akping_1
post Aug 1 2017, 01:26 PM

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QUOTE(doremon @ Aug 1 2017, 11:18 AM)
Aiya climb upstairs lah  tongue.gif . Look for their manager or second person  in command. Slow talk with them (Nice people).  Now they change to new manager which I dunno who  sad.gif
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Not i dont want to climb upstair, but the door is lock n closed...i went there around 10am+
nikrizal
post Aug 1 2017, 02:28 PM

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QUOTE(fruitie @ Aug 1 2017, 11:10 AM)
Yes, but I have free calls and on Ruby package which I don't need actually...
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U always lucky one!
fruitie
post Aug 1 2017, 02:29 PM

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QUOTE(nikrizal @ Aug 1 2017, 02:28 PM)
U always lucky one!
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But but I don't need these. sad.gif
nikrizal
post Aug 1 2017, 02:34 PM

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QUOTE(fruitie @ Aug 1 2017, 02:29 PM)
But but I don't need these. sad.gif
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True, I bet u oredi on post paid mobile plans with unlimited calls. Imagine if u can opt for cash instead of those ruby package & free calls dry.gif
fruitie
post Aug 1 2017, 02:36 PM

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QUOTE(nikrizal @ Aug 1 2017, 02:34 PM)
True, I bet u oredi on post paid mobile plans with unlimited calls. Imagine if u can opt for cash instead of those ruby package & free calls  dry.gif
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Yes, unlimited calls on mobile phones. How I wish HyppTV package can be removed, then another RM 30 saved. RM 149 for 50Mbps. If only I wish.
lyc1982
post Aug 1 2017, 02:37 PM

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QUOTE(fruitie @ Aug 1 2017, 02:36 PM)
Yes, unlimited calls on mobile phones. How I wish HyppTV package can be removed, then another RM 30 saved. RM 149 for 50Mbps. If only I wish.
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it's everyone's wish here

biggrin.gif
cheekian
post Aug 1 2017, 03:56 PM

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From HyppTV FB post:
HyppTV new Jumbo Lite pack and revised price for Ruby Pack and Sports Pack
Jumbo Lite Pack is the fun-sized pack with endless general entertainment and kids programmes offering 25 Free Channels and 15 Premium Channels for only RM30 per month.
Offering the best of Chinese entertainment programmes with blockbuster movies, happening variety shows and more, Ruby Pack is now more desirable with the newly revised price of RM 30 per month (previously RM 40 per month).
The best of live sporting action in full HD, rain or shine! Watch them all today especially with the newly revised price of only RM 30 per month (previously RM 50 per month).
For full listing of channels in HyppTV Value Packs, please visit www.tm.com.my/hypptv
HyppTV now offers its customers a total of 112 channels with 58 channels in High Definition (HD) - consisting of 54 premium channels, 27 free channels, 2 Radio channels, 7 Video-On-Demand (VOD) channels and 22 interactive channels in a wide variety of affordable packages or via ala-carte options. To date, HyppTV has more than 1.6 million subscribers.
For more info, visit www.tm.com.my/hypptv or check out our social media page at www.facebook.com/hypptv (Facebook), www.twitter.com/hyppworld (Twitter), and www.instagram.com/hypptv (Instagram) and www.youtube.com/tmyoutube (Youtube).
##End##

It is too a lot, complete news release can go to view at hyppTV FB page.
https://www.facebook.com/HyppTV/posts/1586781641343897
DarkNite
post Aug 1 2017, 03:57 PM

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Just install. I'm on 30mbps@RM179.

Ruby Package means I need to top up another RM30 or included in the RM179?
nikrizal
post Aug 1 2017, 04:08 PM

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QUOTE(fruitie @ Aug 1 2017, 02:36 PM)
Yes, unlimited calls on mobile phones. How I wish HyppTV package can be removed, then another RM 30 saved. RM 149 for 50Mbps. If only I wish.
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They'll never fulfill your wish my dear..
fruitie
post Aug 1 2017, 04:12 PM

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QUOTE(DarkNite @ Aug 1 2017, 03:57 PM)
Just install. I'm on 30mbps@RM179.

Ruby Package means I need to top up another RM30 or included in the RM179?
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It should come with a HyppTV package already.
DarkNite
post Aug 1 2017, 04:16 PM

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QUOTE(fruitie @ Aug 1 2017, 04:12 PM)
It should come with a HyppTV package already.
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ayam konfuis after 30 days period what channel will I get.
So far all not interesting at all! cry.gif
fruitie
post Aug 1 2017, 04:17 PM

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QUOTE(DarkNite @ Aug 1 2017, 04:16 PM)
ayam konfuis after 30 days period what channel will I get.
So far all not interesting at all! cry.gif
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Didn't it mention somewhere when you registered? Usually it is Aneka, Varnam or Ruby.
DarkNite
post Aug 1 2017, 04:21 PM

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QUOTE(fruitie @ Aug 1 2017, 04:17 PM)
Didn't it mention somewhere when you registered? Usually it is Aneka, Varnam or Ruby.
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Ruby means what?
I google HyypTV and there is no proper explanation/ description of the package. doh.gif
fruitie
post Aug 1 2017, 04:23 PM

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QUOTE(DarkNite @ Aug 1 2017, 04:21 PM)
Ruby means what?
I google HyypTV and there is no proper explanation/ description of the package. doh.gif
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Ruby - Chinese channels.
Aneka - Malay channels.
Varnam - Indian channels.
Liar123
post Aug 1 2017, 04:25 PM

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Anyone here who still not yet receive the free upgrade yet?

Mine one is currently using 30mbps and I applied the free upgrade which will become 50mbps, but till now still did not receive any notification from TM yet.
Liar123
post Aug 1 2017, 04:27 PM

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Just want to check that this issue only happens to Cheras area or there are still many other areas haven't receive the free upgrade yet?
jason18689
post Aug 1 2017, 04:28 PM

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Its been a week since the telemarketer called me about the RM179 for 30mbps!
Agreed but no news...
Any agents here? lol.
fruitie
post Aug 1 2017, 04:29 PM

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QUOTE(Liar123 @ Aug 1 2017, 04:27 PM)
Just want to check that this issue only happens to Cheras area or there are still many other areas haven't receive the free upgrade yet?
*
My friend already received her upgrade in June. She lives in an apartment near PGRM.
30Mbps to 50Mbps.

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