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Unifi Official TM UniFi High Speed Broadband Thread V31, Speed Upgrade Coming Slowly

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zhihao4456
post Jul 28 2017, 11:34 AM

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QUOTE(lyc1982 @ Jul 28 2017, 11:22 AM)
how long does it take mcmc to assign your complaint to tm ?
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i do not know~ after i make complain to mcmc then next 3 days TM call me for appointment upgrade already
teehk_tee
post Jul 28 2017, 02:56 PM

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QUOTE(EroS @ Jul 28 2017, 09:56 AM)
Just got in touch with TM online chat.

Apparently my free upgrade got rescheduled to September. Another 2 month of waiting. *sigh*
*
my case was due in Jul, i was wondering why no upgrade yet so i called TM. turns out they 'attempted to call me to make an arrangement' but no pick up so kes kolos no further action.

if i didnt call them.. my upgrade forever won't come.
mostwanted82
post Jul 28 2017, 04:20 PM

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terrible TM, i submitted TQ surprise in Jan, my unifi yet to be upgrade to 50mbps.
enixcv123
post Jul 28 2017, 04:45 PM

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QUOTE(mostwanted82 @ Jul 28 2017, 04:20 PM)
terrible TM, i submitted TQ surprise in Jan, my unifi yet to be upgrade to 50mbps.
*
Yea exactly the same with my case.
Complaint to mcmc, then got a call from TM and said have to wait until september.
She told me nothing else they can do, somemore with angry sounds.
rhytion
post Jul 28 2017, 05:01 PM

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Any recommended UniFi agents for Kota Kinabalu?
EroS
post Jul 28 2017, 05:06 PM

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QUOTE(zhihao4456 @ Jul 28 2017, 11:18 AM)
i was told the same thing as well and immediately i made mcmc complain~ next 3 days they call me for appointment upgrade~ so you better make mcmc complain
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I think I'll just wait after August. If still hasn't received, then I'll make an official report.

Since I DL a lot, so it's OK for me.
noobandroid
post Jul 28 2017, 10:48 PM

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From: Kota Kinabalu, Sabah


QUOTE(rhytion @ Jul 28 2017, 05:01 PM)
Any recommended UniFi agents for Kota Kinabalu?
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the ones at metro town helped me set mine up, they are real fast to act, 1 day apply, within the week callback, then another setup less than a week, and im rolling in the deep
ahhann
post Jul 28 2017, 11:46 PM

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just got upgraded from TM30 to TM50 UNIFI
Thank you TM free reward
Hitman190
post Jul 29 2017, 02:28 AM

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Did anyone else's internet die again? I thought the maintenance was finished after last night's outage
Eyern
post Jul 29 2017, 02:37 AM

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QUOTE(Hitman190 @ Jul 29 2017, 02:28 AM)
Did anyone else's internet die again? I thought the maintenance was finished after last night's outage
*
Mine's dead too. My phone connected to Wifi but no internet connection.
y500
post Jul 29 2017, 06:26 AM

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QUOTE(Hitman190 @ Jul 29 2017, 02:28 AM)
Did anyone else's internet die again? I thought the maintenance was finished after last night's outage
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mine ok jor.
doremon
post Jul 29 2017, 06:26 AM

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Perfect here
Ckmwpy0370
post Jul 29 2017, 10:38 AM

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QUOTE(Hitman190 @ Jul 29 2017, 02:28 AM)
Did anyone else's internet die again? I thought the maintenance was finished after last night's outage
*
so far my ok
edan1979
post Jul 29 2017, 11:23 AM

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mine dead again... ampang. yesterday call for report got message lembah keramat center is upgrade... today call melawati center is having a maintenance...

This post has been edited by edan1979: Jul 29 2017, 11:24 AM
kaizer_x
post Jul 29 2017, 12:26 PM

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unifi is back in penang however the speed & ping is bad
calvinlaw510
post Jul 29 2017, 12:31 PM

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QUOTE(kaizer_x @ Jul 29 2017, 12:26 PM)
unifi is back in penang however the speed & ping is bad
*
I think is your area only, not the whole penang, as i am in penang too and my unifi work fine in the past few days.

This post has been edited by calvinlaw510: Jul 29 2017, 12:32 PM
Ckmwpy0370
post Jul 29 2017, 12:45 PM

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QUOTE(kaizer_x @ Jul 29 2017, 12:26 PM)
unifi is back in penang however the speed & ping is bad
*
I think TM still fine tuning in ur area exchange
EUPH0RIA
post Jul 29 2017, 02:00 PM

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Hi guys im moving to a new house. Whats the process for relocation? Any fees?
y500
post Jul 29 2017, 02:11 PM

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QUOTE(EUPH0RIA @ Jul 29 2017, 02:00 PM)
Hi guys im moving to a new house. Whats the process for relocation? Any fees?
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no fees

go to tm point...
if still under contract... relocate...
if not under contract... terminate current subscription and just sign a new one much faster.
Ckmwpy0370
post Jul 29 2017, 02:13 PM

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QUOTE(EUPH0RIA @ Jul 29 2017, 02:00 PM)
Hi guys im moving to a new house. Whats the process for relocation? Any fees?
*
u need to liaise TM first
if maintain same number is foc provided ur new area fall under ur current exchange
else u might get new number (charges) as different exchange in ur new area

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