Wee!! Finally got my free upgrade!

File a complaint through MYTM chat page (not through phone call helpline)

After 1 week check on the status of your complain ticket through occ.unifi.my
If still nothing, call their helpline and threaten them to report to MCMC/SKMM

By the way, talk with them in a calm & professional manner
Shouting at them is not going to make things go faster, instead will just make things go even slower

Look at that speed!

I really regret didn't upgrade to 50Mb/s before
If not, I would've gotten free upgrade to 100Mb/s by now
So sad
https://occ.unifi.my/ la bang

This post has been edited by sHawTY: Jul 13 2017, 10:41 AM

RM179 before GST lor, original price of Advance 30
Nope. And don't really care about their equipments anyway
Because everything that TM provides is crap. D-Link ke, Archer C5 ke, Archer C7 ke, all crap

I'm using my own router ASUS RT-AC68U
Whereas for the BTU, it's already a gigabit based BTU so there is no need for them to change that

Something wrong with that upload speed

If it's a new housing project, I'd prefer TIME Fiber instead
Way cheaper & way faster

This post has been edited by sHawTY: Jul 15 2017, 12:42 PM

Have you tried admin & admin?

Good to know
Next time I move to a new place, I won't be charged again

Using stock TM router?

Nevermind. Misunderstanding

This post has been edited by sHawTY: Jul 22 2017, 09:59 PM

Just spoke to TM livechat, apparently, the contract renewal for ownership transfer only applies to Streamyx. Not UniFi
For UniFi, it will follow the old contract



This post has been edited by sHawTY: Jul 22 2017, 10:00 PM

Did you test using WiFi or using LAN cable?

No relocation fee

1. Make sure the new place is under UniFi coverage
2. Go to TM Center to check if the new place still have empty port. If no port, then you're screwed. If got port, then proceed to number 3
3. Provide all required details to TM for the relocation

No

Call TM helpline at 100

Still got people ask this question? You just came out from the cave is it? LOL
If Malaysian's were given a choice, Astro will be the last one in our choice, but because of their license monopoly, most people doesn't have any choice but to subscribe to them

Luckily, I'm not the type to watch TV, so the HyppTV is more than enough, but If I have the ability to terminate HyppTV while retaining UniFi, I will terminate HyppTV as well

Just ignore him
He bought an RT-N12 but expect it to perform at the same level as the RT-AC68U

What kind of speed can you get if you test on 5GHz WiFi and LAN cable?
Also, your UniFi is on VDSL / FTTH?

Please continue on V32
URL - https://forum.lowyat.net/topic/4382989