share with us the outcome and possible the template for complaint as well...

Still waiting for mine to be upgraded.

Wooooaaah free upgrade to 50mbps , thats good .. When ? Lol

Hi guys, I want to ask if there's a quota being imposed on unifi? Thanks

anyone can recommend any unifi agent to me? 2 months ago, TM workers come to pull Unifi wire to my house lorong but until now they tell me that Unifi is still not available when it was already available in my taman over a year ago

it's unlimited data

Thanks for for the info.

I will make sure it will be tough for TM.

i virtually support u !

Lodging complaint directly to TM first?

The infrastructure is ready doesn't mean it is UNIFI ready, still need to wait for TM to activate it.
It took nearly three months to have UNIFI ready after they setup Fiber Distribution Point (FDP) in alley just behind my house, some maybe take longer time!
Be patient and follow-up with TM closely on this matter.

Thanks.

Yes, I will and I will expect crappy answer.

Just upgraded mine last week from 30mbps to 50mbps but during speed test, max can reach 30mbps only. LOL

LOL. Complain to them then

In my case .......I still haven't got my unifi installed on second house.
Fiber cable installed for more than a year without FDP.
Distribution box installed on end of Feb 2017.
Agent came around neighbourhood* and convinced me to sign up with promise of 30 --> 50Mbps in beginning of March...
Until now, no update aside from agent informing me to wait until end of June for installer to call.

This post has been edited by JohnLai: May 16 2017, 04:40 PM

If can see the distribution points, it means everything is on green light already.

Sure will get activated.

Mine is one month time later after the green distribution point installed.

still waiting since the beginning of the offer..although i'm contented with 50mbps but why not longing for more speed

I have a question, do I need to switch on both router and modem, in order to use my landline (phone) for unifi? Because I can't use my landline when its off. I just need to confirm Thanks.

If you just want use phone, u only need turn on modem, router is internet.

Thanks for clearing up!