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Credit Cards Credit Card v20, Post/Ask general questions here, Please read post 1-3 before posting, tq

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findingdory
post Jun 11 2017, 12:08 AM

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QUOTE(cybpsych @ Jun 10 2017, 11:52 PM)
ask here
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ah thanks, didnt notice this post.
findingdory
post Jun 11 2017, 09:28 AM

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QUOTE(moonsatelite @ Jun 11 2017, 12:38 AM)
Citation from The Sun Daily Malaysia: “On merchants who require a minimum purchase amount before a customer can pay with a credit card or those who impose a surcharge, Tan said consumers can lodge a complaint with BNM.”

Citation Source: http://www.thesundaily.my/news/2017/04/13/...on-number-cards
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thanks! great help, can tell those merchants loud that i can lodge complain icon_idea.gif
findingdory
post Jun 14 2017, 10:46 AM

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QUOTE(DarReNz @ Jun 11 2017, 10:28 AM)
should take a picture of it if they displayed the minimum amount or surcharge sign and complain thumbup.gif
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They should know what they're doing is wrong. Don't think they will display it with evidence.
Last night I encountered the same thing again, and I told the merchant I can actually lodge complaint to their acquiring bank, end up they allowed me to swipe the card without asking further

QUOTE(imnotabot @ Jun 14 2017, 07:05 AM)
Oh, I didn't know that. I thought it's their right not to absorb the charge and pass it to the customer, like how parking operators at shopping malls pass the charge of using TnGo to the customer.  sweat.gif
No need to tell them I think. The cashiers are just following order. Emailing BNM with evidence should be enough.


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Don't think they will display evidences for us to snap, usually by verbal.

This post has been edited by findingdory: Jun 14 2017, 10:46 AM
findingdory
post Jun 14 2017, 11:27 AM

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QUOTE(SzeMeng76 @ Jun 14 2017, 10:57 AM)
Yesterday went dentist. She also request Me to pay 2% of interest. I refuse she ask me pay with debit card with no charge.
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Note down their merchant bank and lodge report!
findingdory
post Jul 5 2017, 09:18 PM

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Re: Merchant imposing minimum payment... kinda disappointed with BNM's reply

This post has been edited by findingdory: Jul 5 2017, 09:23 PM


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