this "breeder" is terrible. glad that Euro has a better owner now.

to the TS, thanks for the alert. i've learnt so much from your experience as i've never bought a dog here in Malaysia before.

but when i bought my westie in thailand, the breeder was fantastic. she let us take the dog home for a week without having to pay yet. see how the dog took to us, the new surroundings etc. then after we paid her, she told us that she guarantees the puppy for 6 months and if within 6 months it dies, get refund. she also let us borrow books on westies to read from her. she even asked us to bring the dog back ocassionally to her for grooming (for free).

i also one...but haven't heard of such good customer service here le.