You were affected by the glitch period. I think the amount involve in the glitch period too huge, they didn't bother the real shopper first..

I think what he meant was he shop when the price is not affected by server haywire.

lamevivi I believe all shoppers are during that period.

I haven't gotten any.

Yeah, I'd rather they honor the purchase. I wanted to change phone actually.

Yes. Usually they don't deliver during non-working days, but let's see how it goes.

this whole situation getting nowhere..

Usually how long does it take for Lzd to refund? They say will refund since 5th but until now I haven't receive anything or any update.

Can I reject their refund and ask them to send me the goods instead by using the reason of taking too long process for refund?

Also, can I physically to go Gstore shop show them the tax invoice and ask for the stuff?

This post has been edited by Belphegor: May 8 2017, 02:13 AM

Can consider this

No idea on that. Maybe you can have a live chat session with their customer representative?

Yeah didn't get the email that they promised will send to update the status of the refund. Can we use this as our reason of we want to take the phone instead?

Just now msg to their live chat, they postpone the delivery date to 12/5. Not sure if is a good thing. My sorry voucher still not touched yet, fingers crossed to get the phone and return their sorry voucher.

No idea. Let's hope for the best and don't use up the sorry voucher first.

Don't mind give them back the sorry voucher. I want phone.

Both cancelled. sad face level 9000.

Anyone from the glitch period having any issue on their refunds? I submitted my bank info to them within timeframe given but they ignore and gave me store credit code.

What's worse? Their live chat is now "leave-a-message" chat.

Yeah. Anyone received their refunds via money? I got mate 9 refund fully via credit card but P9 they gave me store credit. wtf?

I email them already, pending reply. Why so slow ah? They sent me the code, I'm like wtf? I want moneyyyyyyyyy!

Impossibruuu, I made the post sold out their units.

Anyone been through their refund process? OMG I used credit card, done within 4 days, I do online transaction to purchase, refund status more than 2 weeks edi still haven't get the money.

They arse itchy. I filled in the form but they claim i didn't fill in. So I had to send them email and ask for refund. 1 - 3 working days drag until 5 days also cannot get the money.

You got your money. I didn't. They send me this
Wtf sia refund also take so long. niama take money so fast, cancel order so fast. want refund take forever to do.

I did. they gave me store credit when I specifically asked for money refund. I told them i long time edi send them my details before the 3 day period to send me store credit. Im still withhelding the store credit until they send me my money!

Not interested with their store credit since I got nothing to buy now. And if I sell the code also gonna make a loss. Might as well ask them give me refund.

I constantly sending them emails edi. So frustrated need to wait so long for refund

This post has been edited by Belphegor: May 18 2017, 11:44 AM