Received email on 13th Jun.

Hello, Congratulations! Your savings reward worth RM10 in gold has been credited into your account. Thank you for saving with HelloGold & Touch 'n Go eWallet, we hope you continue to save and achieve your financial goals.

Update: TNG wallet recv RM10 on 12th Jun.

so it is as per post below

per this...
Q4 How many times can I receive the reward?
A4 Participants are entitled to receive a maximum of ONE (1) Cashback and ONE (1) Gold Reward only throughout the Promotion Period.
https://www.hellogold.com/wp-content/upload...edium=affiliate

Same here bought another RM100 again, nvm just keep for investment then.

Same case with u, too much fee incurred to invest HelloGold. Temporary will not invest in Gold

Okay mah can earn one roti canai think like that will be more happy

Thu, 26 Jan at 12:27
HelloGold Sdn Bhd.
Important: HelloGold Update
Dear XXX

I am writing to inform you that HelloGold’s operations in Malaysia and Thailand will be closing by Thursday, 2 February 2023.

While we continue to believe in the value of gold as part of your financial portfolio, we have decided that our business in its current form is no longer commercially viable in the current market conditions.

You are free to continue to buy and sell gold, and to withdraw your cash until 7am (Malaysia), Thursday, 2 February 2023.

Any gold that remains in your account after 7am (Malaysia), Thursday, 2 February 2023 [6am (Thailand)] will be sold at 12pm (Malaysia), Thursday, 2 February 2023 [11am (Thailand)] at the prevailing price. All funds will be transferred to your bank account on record within 5 working days.

For our Smart Saver customers, all Smart Saver gold will be delivered into your HelloGold account for you to sell and withdraw your funds by 12pm (Malaysia), Friday, 27 January, 2023.

We expect that the platform may experience high traffic following this announcement and therefore apologise in advance for any inconvenience caused. However, we would like to reassure you that we are taking steps to minimise any inconvenience.

Lastly, I would like to take this opportunity to personally thank you for all your support over the course of our journey and we hope that one day we may serve you again.

If you have any questions, please contact customer service on

02-0263938 (Thailand) | 1 300 130 888 (within Malaysia) | +603 7661 6228 (outside Malaysia);
hello-th@hellogold.com (Thailand) | hello@hellogold.com (Malaysia); or
the in-app chat
Yours faithfully,

Robin Lee

Need help?

FAQ    hello@hellogold.com    1 300 130 888 (within Malaysia)    +603 7661 6228 (outside Malaysia)

Working hours: Monday - Friday, 9:00am - 6:00pm

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Suite 9.01, Level 9, Wisma E&C, No.2, Lorong Dungun Kiri,
Damansara Heights, 50490, Kuala Lumpur


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