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 HelloGold - Ask Me Anything, related to HelloGold or gold in general

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clamp_wl
post Jun 21 2020, 03:15 AM

Ted Guy
******
Senior Member
1,935 posts

Joined: Jan 2013


Regarding the market premium that we pay, will it be redeemed when we sell? Else that is an additional 5% that I am concerned about.
clamp_wl
post Jun 21 2020, 01:38 PM

Ted Guy
******
Senior Member
1,935 posts

Joined: Jan 2013


QUOTE(MUM @ Jun 21 2020, 04:06 AM)
while waiting for responses, you can try read discussion FROM page 87.....(it continued for a few more pages....)
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Ok, finally understand. 0.79% (Buying fee) +5.2% (Market Premium) + 2% (Selling fee) + 2% (Storage Fee PA). Total 10%. Its definitely not worth buying via Hello Gold for now

This post has been edited by clamp_wl: Jun 21 2020, 01:40 PM
clamp_wl
post Jun 21 2020, 01:43 PM

Ted Guy
******
Senior Member
1,935 posts

Joined: Jan 2013


QUOTE(!@#$%^ @ Jun 21 2020, 01:39 PM)
previously got sell market premium also, but we managed to get them to remove it.
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Thanks for the info. In this case I am not entering into HelloGold for now. Will monitor this thread for all the latest info.
clamp_wl
post Jul 1 2020, 10:08 PM

Ted Guy
******
Senior Member
1,935 posts

Joined: Jan 2013


QUOTE(GrumpyNooby @ Jun 30 2020, 03:55 PM)
Important: HelloGold App Updates

user posted image

Hello!

We’ve got some important news to share! In line with our commitment to continuously improve our platform to serve you better, we’ll be making some changes to the way prices are displayed on the HelloGold app.

First, it’s important to know why we’re making these changes. It has become clear to us that our customers struggle to compare our prices against other gold providers in the market. You told us it should be easier; we heard you and now we’re making changes.

This change will ensure you’re able to directly compare HelloGold’s competitive prices against other merchants without any manual maths and complexities. In addition to that, as we offer HelloGold services to more savers beyond the region, it’ll allow us to work with more bullion suppliers.

Second, this feature update will affect several areas within the app. Here’s what you can expect:

1. Gold prices will be displayed as ‘buy price’ and ‘sell price’. This will be a single and final value.
2. The value of the gold you own will be displayed according to its selling price.

These changes will be implemented with the launch of our next update in July. As these improvements require a rebuild of certain parts of our system, you will need to update your HelloGold app upon the release to continue using it smoothly. So if you face any difficulties accessing your app, check your store for updates.

We’re excited about this update and can’t wait to see you grow your savings with better prices and an improved experience!
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Will the Market Premium be hidden inside the buying price instead?

 

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