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 HelloGold - Ask Me Anything, related to HelloGold or gold in general

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tan_aniki
post Dec 16 2019, 04:10 PM

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QUOTE(balf @ Dec 16 2019, 04:09 PM)
are you Tan Guo Hui???  rclxs0.gif  rclxs0.gif
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nope
tan_aniki
post Dec 17 2019, 09:13 AM

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QUOTE(leo_kiatez @ Dec 17 2019, 07:50 AM)
Where u find the winner list?
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Instagram story.
Check after 8pm or next morning for previous day result
tan_aniki
post Dec 17 2019, 02:04 PM

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QUOTE(avinlim @ Dec 17 2019, 01:45 PM)
the RM15 cb got limit 6k transaction only ah?
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yes, only 1st 6k transactions, each acc get max 6, not 5 in tnc
tan_aniki
post Dec 17 2019, 02:58 PM

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QUOTE(mamamia @ Dec 17 2019, 02:55 PM)
Anyone able to receive OTP from HG? Tried more than 3 times still no OTP even I airplane mode my phone
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try come out and sell again
like that day i reload pbb debit on BP and stuck in otp page, keep resend pbb didnt send to me, i go out and key in again then ok
tan_aniki
post Dec 18 2019, 01:02 PM

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QUOTE(Ganandran @ Dec 18 2019, 09:04 AM)
Really good... Mine boost only put RM12.

I did $ 116 presto mall & $100 hellogold
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prestomall not qualify la...

QUOTE(CALexChai @ Dec 18 2019, 11:02 AM)
Got my 6xRM15 from boost this morning. Bought HG at 16/12, I tot the cashback quota finish already
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wow... so less ppl doing this? already 4th day 6k transaction still hvt reach...

This post has been edited by tan_aniki: Dec 18 2019, 01:04 PM
tan_aniki
post Dec 18 2019, 02:28 PM

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QUOTE(Joey_Chin12 @ Dec 18 2019, 01:13 PM)
Maybe not 6k transactions? Haha
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tnc stated 1st 6k transactions
only without cap is the 12.12 RM12 x 12, that one didn't mention any cap
tan_aniki
post Dec 19 2019, 12:41 PM

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QUOTE(Ganandran @ Dec 19 2019, 09:40 AM)
Won yesterday RM20 gold... hahaha Happy free $$$
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saw ur full name~

QUOTE(leo_kiatez @ Dec 19 2019, 10:25 AM)
The rm20 will deposit into HG or boost?
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check tomorrow in hg apps, remember faster sell the gold or else weekend is ahead
tnc got mentioned when to credit

This post has been edited by tan_aniki: Dec 19 2019, 12:42 PM
tan_aniki
post Dec 20 2019, 12:59 PM

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QUOTE(jefftan4888 @ Dec 20 2019, 10:51 AM)
Spot gold and silver trading is available 23 hours a day from 10pm GMT Sunday (6 am Monday - Malaysia) through 9pm GMT Friday (5 am Saturday - Malaysia). Trading is closed from 9pm to 10pm GMT daily. Spot gold and silver trading also follow CME holiday closures.
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that's why they charge extra for weekend
tan_aniki
post Dec 20 2019, 04:34 PM

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QUOTE(jefftan4888 @ Dec 20 2019, 04:27 PM)
user posted image
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faster sell lo, later charge admin fee and weekend more higher selling fee

no wonder they do maintenance during 2.30pm - 3pm...

This post has been edited by tan_aniki: Dec 20 2019, 04:35 PM
tan_aniki
post Dec 21 2019, 03:57 PM

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QUOTE(abcn1n @ Dec 21 2019, 03:42 PM)
New to Hello Gold. Seems like I got a lot of reading to do. Thanks for the above info
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always careful when u buy gold on monday morning, check transaction fee is 0.79% or 2.81% and always no selling on weekend although still got 2% pa admin fee per day (2%/365 per day)
tan_aniki
post Dec 21 2019, 11:58 PM

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QUOTE(ppfoong @ Dec 21 2019, 11:48 PM)
What? You mean the 0.79% and 2.81% is manually adjusted every Monday? Not auto right after 12.00am?
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not 12am, they follow international time

weekend buy gold always 2.81%, weekday 0.79%
selling i forgot how much already but weekday lower at 2%

This post has been edited by tan_aniki: Dec 21 2019, 11:59 PM
tan_aniki
post Dec 22 2019, 08:17 PM

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QUOTE(leo_kiatez @ Dec 22 2019, 08:16 PM)
Alamak .. Missed. Now the free money become rm18.80 only.. Hehe
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Dont sell at weekend, more than 4%
tan_aniki
post Dec 23 2019, 03:01 PM

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QUOTE(jefftan4888 @ Dec 23 2019, 02:54 PM)
I am sharing my case as a case study. As this was my first purchase using HG, I was doing testing on this platform. Today I decided to sell all before CME holiday closures for Christmas holidays from 24-26 December 2019.  biggrin.gif

Date Bought: 12/12/19; Bought Price: RM196.97 /g (min.) ~ RM197.34 /g (max.); 12 transactions

Date Bought: 13/12/19; Bought Price: RM195.50 /g (min.) ~ RM195.61 /g (max.); 5 transactions

Total Gold Bought: 8.928 g

Total Bought Amount Paid: RM1,750
Total Average Bought Price: RM196.0125448 /g
Total Bought Transaction Fee: RM13.83 (0.7902857%)

Total Sold Price: RM197.41 /g
Total Sold Amount (excluding Sold Transaction & Administrative fees): RM197.41 /g x 8.928 g = RM1,762.47648
Total Sold Amount Received (including Sold Transaction & Administrative fees): RM1,726.31

Total Sold Fees (Sold Transaction Fee & Administrative Fee): RM1,762.47648 - RM1,726.31 = RM36.16648 (2.0520262%)
Total Sold Transaction Fee: 0.17846 g x RM197.41 /g = RM35.2297886 (1.9988799%)
Administrative Fee (12-22 Dec 2019 or 11 days): 0.00519 g or RM0.9366914 (0.0531463%)

Price Gain (Average Sold - Average Bought): RM197.41 /g - RM196.0125448 /g = RM1.3974552 /g or 0.7129417%

Capital Gain (excluding Bought, Sold & Administrative fees): (RM197.41 /g - RM196.0125448 /g) x 8.928 g = RM12.47648002 or 0.7129417%

Capital Gain (including Bought, Sold & Administrative fees): (RM1,726.31 - RM1,750) = -RM23.69 or -1.3537142%

Conclusion: All Fees (Bought, Sold & Administrative fees) = RM13.83 + RM36.16648 = RM49.99648 or -2.8569417% versus Investment Amount of RM1,750. Therefore, in my opinion, due to no leveraging, it is not easy to gain from this investment (or some prefer to call it savings) by using the HG platform.  tongue.gif
However, I still made a net gain of RM249.0655555 or 14.2323174% from this investment due to good promos.  tongue.gif
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conclusion is without Boost promo, HG earn a lot from the buyers, they are just an "casino" apps, all program nicely, no gold inside... (i also doubt why they charge management fee... what they want to manage if no gold inside...)

imagine 2.79% rise from RM200/g, that's RM205.58 (u need so much rise to cover ur loss), and some more the 2% is charge when u sell, not buy...
so end up they will always win, like gambling software...

if u request for real gold bar, check their tnc, they will charge u with another variation price, and no buy back from u

btw, u should buy and sell immediately, no need lost 2.8%+, only merely 2.77% lost

This post has been edited by tan_aniki: Dec 23 2019, 03:06 PM
tan_aniki
post Dec 23 2019, 04:01 PM

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QUOTE(jefftan4888 @ Dec 23 2019, 03:15 PM)
Administrative Fee (12-22 Dec 2019 or 11 days): 0.00519 g or RM0.9366914 (0.0531463%)

I sold at 12:45 Malaysian time, as at 3:15 pm Malaysian time, Gold price continues to rise.

user posted image
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not worth 1, they charge ur gold 2% when sell, even if you buy at RM200/g, u can't recover back so much to RM205/g

some more admin/management fee ler...

This post has been edited by tan_aniki: Dec 23 2019, 04:01 PM
tan_aniki
post Dec 24 2019, 11:11 AM

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QUOTE(Joshua_ambrose @ Dec 24 2019, 10:44 AM)
Again, as mentioned before, gold is not the way to go for a quick buck or gaming. It is more for long term savings. We are not a gaming nor a casino business/app.

The gold you buy is physically stored in a vault and we have evidence to prove it by way of the customer list and the gold bar list. The gold bar list is on our vault partner official website, Bullionstar International, hence there is no way for us to fabricate that data. Please see Here

If you would like, we can arrange for you to visit Bullionstar and they can show you the gold we hold. When would you like to visit the vault in Singapore? Do let us know and we will be happy to accommodate.

The Administrative fee of 2% per year is for safe keeping of your gold, 100% insured physical gold storage. This fee also covers the audit done by an LBMA approved auditor, Bureau Veritas. If you would like, of course you can keep the physical gold with you. We provide customers with the choice either to hold their gold or to allow us to hold it for them for a small fee. We do not 'bake' any hidden fees into a spread. We are transparent with all our fees.

As for redeeming the physical bar, of course there would be additional charges such as the cost of making of smaller bars, courier and insurance for the courier. The price we display in our app is based on the price from the gold market and we can offer our customers at that price as we buy in 1 KG bars. We pass on that savings to our customers as we fractionalize the gold. You may check with other retailers on how much they would charge you for a PAMP Suisse physical bar and you will notice that it is not at the gold market price.

The main difference between HelloGold and many other gold retailers is that we allow you to buy in smaller fractions, as low as Rm1, and accumulate your wealth in gold for you to either sell or physically redeem the bar.

If you would like, do drop me a DM with your contact number and I would be happy to speak to you in detail about HelloGold and what our business is about.

Thank you
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Yes we know what u want to protect here but anyway HG always got the profit as when we sell gold, u charge another 2% or 4% on weekend…

Always a winner even though we sell it after it rise above 2% or we might not sell it and die peacefully without even anyone notice it if really for long term.

If really 2% pa is for management fee then if we request real gold bar you dont charge any fee except deliver fee or no fee for self collect.
Please amend that tnc for real gold bar request then.

Fyi if i want to setup selling platinum, silver or diamonds, i also can prepare something to show customer physically in order to let them believe what u want me to believe with…

Anyway without Boost promo, only those who hope for "long term" savings will buy ur gold…

This post has been edited by tan_aniki: Dec 24 2019, 11:16 AM
tan_aniki
post Dec 24 2019, 11:51 AM

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QUOTE(Joshua_ambrose @ Dec 24 2019, 11:29 AM)
The buy and sell fee is to support the cost of us operating our business to allow our app to run 23 hours a day, 7 days a week, along with a team to support the business. Like in all businesses, there is an operating cost and it is the buy/sell fee that helps us sustain this cost.

In the event of a death of a customer, the gold still would be under their name and the deceased's estate can claim it. HelloGold would not be able to liquidate and use the gold as our own.

The cost of making bars is not within our control. When you redeem physical bars, our vault partner would inform us of the price of the bar (price of gold + cost of making the bar) and we deduct it from your HelloGold account.

Right now we do not have a self collect service but once we do, we will inform all our customers.

As for the Administrative fee details, please refer to the post prior to this.

We provide a platform that makes it easy for everyone to access gold. Of course the choice as a consumer is yours as to which medium you prefer to buy gold.

As mentioned previously, please do provide us with your contact number and we will be happy to speak to you in detail.

Thank you
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it's ok, i rather keep the money in bank for ease of use rather keeping the gold in HG whereby value keep dropping down, again as i told, without Boost promo, i'm not gonna buy and sell gold and let u get instant 2.79% profit everytime and i bet most of us "loyal customer" buy and sell ur gold is due to Boost promo, so to make sure we keep giving 2.79% money to HG, hope u can have a good and long term relationship with Boost. Thank you.
tan_aniki
post Dec 24 2019, 12:02 PM

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QUOTE(Joshua_ambrose @ Dec 24 2019, 11:54 AM)
That is of course your prerogative as a consumer. Do let us know should your need more information.

Thank you
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yes, please do give us more promotion from time to time to boost up ur sales as well.
Thank you~
tan_aniki
post Dec 24 2019, 07:30 PM

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QUOTE(abcn1n @ Dec 24 2019, 07:16 PM)
In what sense different frequency???? Sorry, don't understand
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Just ignore him la
tan_aniki
post Dec 25 2019, 12:26 PM

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QUOTE(edwin1002 @ Dec 25 2019, 12:24 PM)
I have interest invest in gold and we have many ways to invest as below:

1) stock like pohkong
2) Unit trust - anyone know it?
3) Bank - Uob, Public, maybank
4) Hellogold apps
5) ETF - anyone know?

Which one is better?
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stock like pohkong, just keep the real bar is the best as you no need pay the admin/management fee but keep at your risk
tan_aniki
post Dec 25 2019, 12:32 PM

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QUOTE(edwin1002 @ Dec 25 2019, 12:30 PM)
It is too risk for real gold to keep because it is an investment only, I more prefer to paper gold but do not which one is better?
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for me paper gold is not worth as you always pay high price for buy and sell and management fee etc...
but if you like it this way, HG is the easiest and time savings

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