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 PlayStation 4™ Community Official Thread | V16, PlayStation 4™ Pro AVAILABLE NOW

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man3k
post Jun 15 2017, 06:13 PM

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From: Johor Bahru


I have a very confusing problem with PS4 Pro, only recently i get to test my SHARP 4K TV LC40UA330X alongside the Pro. First time it doesn't work because the cable provided inside the box was only HDMI 1.4 and not HDMI 2.0. So i purchased a HDMI 2.0 cable to solve the prob but it still doesn't work. It says "The connected tv does not support HDCP 2.2. Applications that support 4K might display in 4K". How come my TV doesn't support 4K when it's advertised to do so? Is there any converter cable or anything to enable HDCP 2.2 on my TV? I don't have the budget to buy another 4K TV just because of this mess. Why doesn't sony tell beforehand that the pro requires both HDMI 2.0 cable & HDCP 2.2 enabled to play in 4K is beyond me. I hope sony comes up with a fix somewhere along the lines if not i'm gonna forget about it and just continue playing in 1080p.

To those asking cable difference watch here:
https://youtu.be/tj4BrZ1ZW-I

To clarify i can play 1080p just fine with the provided cable, i'm trying to solve 4K issue here.

This post has been edited by man3k: Jun 15 2017, 06:30 PM
man3k
post Jun 18 2017, 07:42 PM

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From: Johor Bahru


QUOTE(SSJBen @ Jun 15 2017, 10:37 PM)
Okay,

1) There's no such thing as a HDMI 2.0 cable. A HDMI cable is a HDMI cable, that's all. There exists HIGH-BANDWIDTH HDMI cables, but they are NOT called HDMI 2.0 cable. To put it in very, very simple terms; the HDMI cable is simply a transport for data from point A to point B.

2) Check your TV's manual on WHICH HDMI port is designated to support HDCP 2.2. Not all TVs has equal HDMI ports, usually low-end TVs only have ONE HDMI port that supports HDCP 2.2.

3) A 4k TV does not automatically mean that it has HDCP 2.2. HDMI 1.4 can pass 4k but at 30hz, of which does not require HDCP 2.2. Many 4k TVs from 2014 and 2015 suffer from this issue.

4) You can try and buy a HDCP stripper like a HD Fury integral, but it's going to cost you, A LOT. Perhaps as much as your TV.

5) Again, a HDMI 2.0 cable does not exist and HDCP 2.2 was stated to be required for the PS4 Pro by Sony.

6) No fix will come, because there is nothing to fix. If it doesn't work, it's simply hardware incompatibility. The only remedy is that you get the correct hardware.
I cannot find your TV's manual online, so I cannot verifiy for you. But basically if point no.2 is not available on your TV, then sorry to say but you're screwed.
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QUOTE(syaigon @ Jun 16 2017, 08:08 AM)
from sharp website only hdmi 1 support hdcp 2.2
http://www.sharp.com.my/pageRender?msgCont...LC40UA330X#tab2
btw this tv got hdr?
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Thx for the feedback SsjBen & Syaigon btw i tried both ports including the 1st one still no 4K & HDR support, guess i gotta buy a new TV hahah. Also tinkered with every internal tv option there's no way to enable 4K/HDR like some of those on youtube.

This post has been edited by man3k: Jun 18 2017, 07:49 PM

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