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 PlayStation 4™ Community Official Thread | V16, PlayStation 4™ Pro AVAILABLE NOW

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NewbieBetta
post Jul 3 2017, 08:38 AM

The Sexy Man
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I couldn't access the playstation store Malaysia website, anyone facing same problem. I click the link from the email and got error "saying site not available"
NewbieBetta
post Jul 3 2017, 09:54 PM

The Sexy Man
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Joined: Aug 2005



QUOTE(ROFL @ Jul 3 2017, 06:57 PM)
Sounds like you're facing the same issue as I did before. Basically our IPs are blocked. I got it fixed last Friday by obtaining a new IP multiple times, and guess what? I got blocked again today. Perhaps you can try what I did, restart your router and modem to obtain new IP. Check that you've obtained a new one by searching "what's my IP" on Google.
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That's a little hard, Im using mobile data & tethering. Most of the time I got the same IP.

I am using Umobile & maxis, both IP also got block?

Why do they block the IP? he only thing I did before was trying to login into my account with multiple tries as I had forgotten my password

This post has been edited by NewbieBetta: Jul 3 2017, 10:00 PM
NewbieBetta
post Jul 4 2017, 12:24 AM

The Sexy Man
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Senior Member
3,706 posts

Joined: Aug 2005



QUOTE(ROFL @ Jul 3 2017, 10:48 PM)
Try this?
They block IP because of suspicious activities, and I think in your case, the system thought someone was trying to hack into your account. But sometimes, we don't even know why, like my case.

If you still can't login, try contacting their customer service through email or facebook. I messaged them on facebook the other day and they asked me to provide them with my details. I didn't follow up after that because I thought my problem was fixed... Oh well, I guess I'll just restart my modem again...
*
Yeah, I'll email them and see what they say.

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