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 Umobile Thread V9, Your Passion Drives Our Unlimited Ideas

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nexona88
post Aug 17 2017, 01:03 PM

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QUOTE(updatedude @ Aug 17 2017, 12:46 AM)
So 1 year+ ago, I started using P50. It was okay. At first I used too many calls but eventually I found a balance. Data was no issue because I have WiFi at home.
But I recently got a new job that requires me to make more calls and I had to go outstation a lot more. So I found that I was counting data.

So I decided to upgrade to P78....and this package is complete and utter GARBAGE.

The operator warned me the service would be slower but this is ridiculous!

Before I switched over, I decided to use up my balance of data. I decided to see what kind of speeds I was capable of. I got uTorrent and was clocking 500-600 kbps. I was excited to be getting unlimited data, because even at 10% that speed, it would be acceptable as a background activity. But when I finally got P78, I was barely getting 5kbps.

Okay... Okay... So I checked around and found that P2P is only 64kbps, not 5mbps. Okay, that is reasonable. Because otherwise, people will just torrent like crazy.

But even regular downloads take waaaay too long for "high speed internet". Not only that, I found my connectivity dropping at random for no reason. So even loading regular web pages could be as bad as dial up as the connectivity would drop in the middle of loading up a flippin' webpage!

But worst of all, it's even affecting my life. Because after getting it, I found that I wasn't even getting my WhatsApp or WeChat messages. As a result, my boss has to call me regularly rather than just leave a message.

I have a good relationship with my boss but come on lah, who wants to be constantly called by their boss for every little thing?

P78 is an absolute piece of trash that has noticeably inconvenienced me in a very short span of time. I might get rid of it first thing in the morning. But I still need a higher package than P50. Would you guys recommend P70?  It should suit my needs but now I have lost confidence with uMobile on general
I am wondering if I should return to P50 because I am afraid P70 will be just as bad as P78.
*
Simple solution..
Port out..
I suggest maxis if company pays...
nexona88
post Aug 17 2017, 02:02 PM

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QUOTE(a2zextra @ Aug 17 2017, 12:32 PM)
Recent days, Umobile LTE internet got stuck on and off starting late at night till in the morning. After middle of the morning, internet line smooth as silk till recured again late at night.
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Upgrading works under progress tongue.gif
nexona88
post Aug 17 2017, 08:30 PM

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QUOTE(HippyTony @ Aug 17 2017, 07:22 PM)
My place no network since the 15th. Called to 1318, changing antenna by Maxis extended by another day (3days) that is today but it is still out of service now! Lucky has Digi BB for backup. This is one thing I learnt when my whole family was with Maxis when their network was out we all had no internet and unable to make or receive any calls. Using UMoblie I definitely need a backup telco service.
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So sad to hear..
Yup.lesson learned.
Must have backup line.. U cannot just hope for 1 only.
nexona88
post Aug 17 2017, 08:46 PM

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QUOTE(Quang1819 @ Aug 17 2017, 07:55 PM)
Put it on their Facebook page or anywhere can be seen by mass. Tarnish their brand in a way, eventually you'll get public support morally.
Thats when they put you on priority for a moment and look into your issue
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No use post at FB..
Easily they deleted your post bruce.gif
Must ask some blogger to spread the news.
More effective tongue.gif

nexona88
post Aug 17 2017, 09:59 PM

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QUOTE(Quang1819 @ Aug 17 2017, 09:58 PM)
Or else open a fan account about Umobile complaints lol
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Open fan account??
hmm.gif

U mean in FB??
nexona88
post Aug 18 2017, 11:39 AM

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QUOTE(Quang1819 @ Aug 17 2017, 07:51 PM)
Seriously when is the best time to redeem this Thursday free gift thingy? 6am?

Every single time I tried also couldn't bloody get it
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6am too early..
Normally after 8am before 8.30am tongue.gif
nexona88
post Aug 20 2017, 11:28 AM

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QUOTE(Quang1819 @ Aug 20 2017, 10:10 AM)
This is more like for those who don't want to have broadband at home lol
200gb data how to utilize in a month
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Don't be surprise there's are actually users uses 200gb data per month...

There's reason why such plan exist tongue.gif
nexona88
post Aug 20 2017, 11:48 AM

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QUOTE(Quang1819 @ Aug 20 2017, 11:44 AM)
Well to those that have WiFi at home I don't think anyone could use fully utilized that amount of data in a month lol

Except those people that watch drama all day at workplace lah
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Spot on..
If have WiFi at home, u don't needed so much data plan..
Watch drama also, won't uses that much data (I think) tongue.gif
nexona88
post Aug 20 2017, 08:03 PM

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QUOTE(Quang1819 @ Aug 20 2017, 06:15 PM)
Not Celcom meh
*
Celcom nowadays sucks..
Quality down the drain shakehead.gif
nexona88
post Aug 20 2017, 10:51 PM

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QUOTE(budi1413 @ Aug 20 2017, 10:13 PM)
True, 4G+ but speedtest cannot even go beyond 10mbps.

I'm still using it because coverage is still the best among Malaysian telco.
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Yes. Coverage is good..
Some even mentioned.. In jungle also can get celcom line rclxms.gif
nexona88
post Aug 21 2017, 09:52 PM

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QUOTE(josal @ Aug 21 2017, 10:27 AM)
No more birthday bonus? I topped up this morning and got zero.  Customer service replied that this new policy took effect from 1 Aug 2017.
Have I missed up the announcement?  It came as a shocking present to me!  Pissed...
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Bad gift to u for birthday laugh.gif
Anyhow happy birthday
nexona88
post Aug 23 2017, 06:55 PM

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QUOTE(HippyTony @ Aug 23 2017, 01:05 PM)
Day9, still no internet or make calls after scheduled of installation of new antenna. UMoblie CS said my house is now under poor coverage area, reply from their tech Dept, they will add another transmission in a few months time to boost coverage.

But unable to answer my question why I had no problems before the change of antenna. No choice but to port?
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Which area is this??
Normally new antenna installation should be better not make it worse...
nexona88
post Aug 25 2017, 11:31 AM

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QUOTE(syahpian @ Aug 25 2017, 08:57 AM)
i think digi postpaid 50 new is better than this if you need to call alot of people

[attachmentid=9077569]
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3gb is totally not enough cry.gif

nexona88
post Aug 25 2017, 08:23 PM

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U mobile cannot use one..
Give so much data quota, but cannot finished it..
How leh shakehead.gif
nexona88
post Aug 26 2017, 06:25 PM

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QUOTE(yongtjunkit @ Aug 26 2017, 02:06 PM)
Is this normal? I've been noticing this everyday. My phone disconnects from u mobile then connects back

[attachmentid=9079938]
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Normal...
Its U mobile we talking about..
Been like that for donno how long already shakehead.gif
nexona88
post Aug 26 2017, 11:27 PM

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QUOTE(OzzyOzz @ Aug 26 2017, 08:28 PM)
Last time almost 2 weeks no service..emergency calll only..haha..have to top up maxis for data and telecommunication..when using u mobile, i'll make sure to divert calls when unreacheable to my other number.
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That's why always needed to have back up line..
U really cannot dependent on U mobile.. Their service really not reliable... Die if only have 1 line..

Give so generous data, no use also.. If congested & no connection...
nexona88
post Aug 27 2017, 09:01 AM

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QUOTE(OzzyOzz @ Aug 26 2017, 11:45 PM)
Simply just ignore customer's complaints, copy paste the same answer..WTH ? go to their official fb account, read all those comments..seriously? like 90% bad comments bout the network? yet every certain time still manage to come out with a new plan (which is kinda cheap; i respect that..) UM no more for me, period!
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Hshaha
What else u expect them.. Their CS very good at copy & paste standard reply...
Yes, their plan is quite good but network sucks big time.. They should at least do something with the network issues...people already complained like so long.. Still not resolved yet shakehead.gif
nexona88
post Aug 27 2017, 03:00 PM

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QUOTE(stephantsen @ Aug 27 2017, 12:19 PM)
they do improving their network slowly in jb, penang and klang valley areas
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Some place like mentioned by forumners got worse..
Previously good then they add more antenna.. Straight become slow shakehead.gif

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