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 How is it like working as IT support in retail, Work stress, standby support daily?

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TSHappyHampers
post Apr 21 2017, 07:01 PM, updated 7y ago

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Hi all,

I guess there are some of bros here are working or have worked in IT Support job in retail industry where the company has alot outlets and you support Pos systems and users.

Wondering how is it like working in IT in retail company? Is it stressful and everyday need to support after office hrs no life on weekends and public holidays?
matiko95
post Apr 21 2017, 07:04 PM

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QUOTE(HappyHampers @ Apr 21 2017, 07:01 PM)
Hi all,

I guess there are some of bros here are working or have worked in IT Support job in retail industry where the company has alot outlets and you support Pos systems and users.

Wondering how is it like working in IT in retail company?  Is it stressful and everyday need to support after office hrs no life on weekends and public holidays?
*
like slave in the 3rd class world. trust me. been there and done that.
TSHappyHampers
post Apr 21 2017, 07:09 PM

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Do you support POS before ? Is it painful experience ?

QUOTE(matiko95 @ Apr 21 2017, 07:04 PM)
like slave in the 3rd class world. trust me. been there and done that.
*
matiko95
post Apr 21 2017, 07:52 PM

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QUOTE(HappyHampers @ Apr 21 2017, 07:09 PM)
Do you support POS before ? Is it painful experience ?
*
pain in the ass when, vendor late
permission to do something must be elevated until heaven can confirm,
doing your job even pass your working hours to support pos like the bos always said "how to do looo tomorrow they need to use this!".
ur manager also cut your payment if late supporting the site, lets says 2 site server down at the same time. the rest is history.

then how bout fking petrol?

TSHappyHampers
post Apr 21 2017, 08:02 PM

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u support nationwide or just klang valley area ?

QUOTE(matiko95 @ Apr 21 2017, 07:52 PM)
pain in the ass when, vendor late
permission to do something must be elevated until heaven can confirm,
doing your job even pass your working hours to support pos like the bos always said "how to do looo tomorrow they need to use this!".
ur manager also cut your payment if late supporting the site, lets says 2 site server down at the same time. the rest is history.

then  how bout fking petrol?
*
matiko95
post Apr 22 2017, 02:35 PM

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QUOTE(HappyHampers @ Apr 21 2017, 08:02 PM)
u support nationwide or just klang valley area ?
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in selangor especially..
because they know u live there...
right? by their logic, u live in the state,
u are near to that location ...

even if ur boss also there, their atok also there.
their "anak emas " support also fking living there....

 

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