For those who haven't purchase yet, allow me to share a few major systemic problems/issues with my property that I bought from OSK. It is a unit at Solstice @ Pangaea, Cyberjaya. It is important to understand that the issues I'm highlighting are systemic and not individual issues, such as workmanship quality in a particular unit or individual experience during certain moments when dealing with OSK personnel.

1. Inhuman layout and design - Duplex unit, 980sqft, 2+1 Bedroom Suite
The +1 bedroom was initially promised as an 'evolutionary' hideout room which was unsuspecting but once one steps inside, it will be impressive and smartly utilized/maximized as far as space utilization is concerned. It will also have gadgets and fixtures which are on-par with those in micro studios in high rise residential buildings in Hong Kong and Tokyo. The room was meant for domestic helpers/maid to stay with the family. If one were to compare with +1 rooms of other projects, be it high rise or landed, the +1 room would usually be just able to fit in a single bed with not much space to move around.  Thus, that would be our benchmark.

In reality, the +1 room turned up to be an absolute nightmare. It was a bare empty space, with cement flooring and the ceiling height so low (since it was actually a space under the stairs), that one would not be able to stand up straight inside the room without hitting the head. Entry into the space was also awkward, as the door to the room is actually inside the bathroom. Just imagine the occupants of the other proper bedroom, going to the bathroom in the middle of the night. Would he/she need to evacuate the maid from the +1 room when he/she is doing the toilet so that the maid does not accidentally go out of the room and directly into the toilet. OSK had the guts to give a suggestion to install an external lock on the room door so that it can be locked from outside. Imagine doing so but the person using the toilet forgot to unlock the room door upon exiting the toilet. The door height to the room is outright inhumane. One would need to bow down to enter as it is only up to the chest level.

Attached is the floor layout plan with the room highlighted in yellow and also a photo of OSK Property CEO, Mr.Ong Ghee Bin visiting a unit back in 2018 after numerous complaints and escalation to his level. While he did visit with his entourage and promised to look into the issue, nothing has been done and we do not except anything major to be done, as it is a major structural/design issue. Only way to rectify it would be to knock down the entire space and redesign. Not just for one unit but all the duplex units.




2. Poor quality 'luxurious finishing' - bedframe for all the beds provided in this project, be it studio, duplex or 3 bedroom.
Bedframe is extremely shaky and can give way easily. After removing the mattress, owners found 2 fragile piece of plywood. Upon removing the plywood, owners we shocked to find that the plywood were only supported by 2 miserable long wooden sticks and from there, 4 pieces of wooden legs to the floor. OSK did not fix this up until today although it could have easily been fixed (compared to the +1 room issue). Nevertheless, owners had to fix it on their own.

Attached is a photo of a common solution done by owners, who have replaced the 2 long sticks with 4 legs with a metal brace support. I've sketched a photo to show the initial structure of the long stick and its legs.





3. Masterplan scrapped. Meaning of Pangaea is meaningless now as far as the project is concerned.
When they started to sell the first 2 phases back in 2012, Pangaea was supposed to be a self sustaining project which encompass residential buildings, SOHO suites, office buildings, hotel tower and a neighbourhood shopping mall. The masterplan was award winning as it featured a very futuristic neighbourhood shopping mall with a roof top garden, meant to be the focal point of the whole development. Back then, the land opposite Pangaea was still empty and vacant too (the space that Tamarind Square is currently sitting on).

Fast forward 8 years later, there is still no news of the so-called futuristic neighbourhood shopping mall. The land opposite, on the other hand, has been fully developed into a very stylish and retro commercial hub (Tamarind Square, do check it out!!!!). 3 phases have been completed, which is the 2 residential buildings and the SOHO suites, but the key drivers that is supposed to push the demand of the residential buildings, the office buildings, hotel tower and shopping mall are no where to be seen.





And this below is the current situation on-site. I've extended the photo to show the location of the office tower, hotel and also shopping mall in the original master plan.



Fair criticism? Any other buyers of other OSK projects (besides Ryan & Miho) here? Let me know your thoughts.

Which project did you buy? What went wrong with it?
Yeah, the +1 is really out of this world. Truly left speechless when I initially saw it.