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 Slow Maxis home fibre connection

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TSnmj616
post Apr 19 2017, 04:56 PM, updated 7y ago

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@Maxis
I am paying for 30 mbps plan. Why the speed do not reach 30 mbps? And the connection was slow. Attached Image
soonwai
post Apr 19 2017, 05:07 PM


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Did you test on wifi or cable?
Maxis
post Apr 19 2017, 05:25 PM

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QUOTE(nmj616 @ Apr 19 2017, 04:56 PM)
@Maxis
I am paying for 30 mbps plan. Why the speed do not reach 30 mbps? And the connection was slow. Attached Image
*
Hi there!

If you connected using WiFi, please change your WiFi channel manually and try channel 1-13 and monitor.

Thank you.
TSnmj616
post Apr 19 2017, 09:56 PM

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How do I change my wifi channel?

Maxis
post Apr 21 2017, 04:35 PM

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QUOTE(nmj616 @ Apr 19 2017, 09:56 PM)
How do I change my wifi channel?
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Hi nmj616,

You may refer to the steps as per below to change the WIFI channel for Maxis Fibre account.

1. Go to address bar and enter http://192.168.1.254
2. Login (default username & password is admin)
3. Click Wireless.
4. Click Configure at the right top corner.
5. Select Channel Selection to Manual.
6. Choose other channel (selection channel 1-13 ) then click Apply.

TQ
TSnmj616
post Apr 22 2017, 11:42 AM

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Attached Image
Thanks for support, my download speed now reaches 30 mbps after changing the wifi channel to channel 3.

 

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