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UniFi's TP-Link Routers C5, C7 & C1200, Newer is not better.
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yiemszx
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Aug 2 2018, 09:26 PM
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Getting Started

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Just bought my C1200 but I'm not satisfied as the connection to the internet always drop. But my firmware is US and upgraded to the latest version (3.0.4) but the problem persists. Is it because of the firmware/region itself? I did emailed tp-link regarding this 5 days ago but sadly I received nothing from them. I also scrolled and read this thread but couldn't understand much about router configuration. Basically I just followed the setup instruction and able to get connected to the internet + IPTV. I hope someone in here have experience with this and can guide me to resolve this issue.
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yiemszx
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Aug 3 2018, 10:11 AM
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Getting Started

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QUOTE(SilentVampire @ Aug 2 2018, 10:16 PM) Nothing to do with US firmware. What version of the router is yours? What do you mean by drop? Other devices ok? Wireless or wired? If wireless, try 5GHz. Hardware version is V3. Connected to wifi but frequently lost connection to the internet. Ping also always time out/unreachable Other devices also facing the same problem. Wired seems more stable but the intermittent is more obvious when connected to either 2.4Ghz / 5Ghz wireless.
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yiemszx
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Aug 3 2018, 11:59 AM
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Getting Started

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QUOTE(SilentVampire @ Aug 3 2018, 11:02 AM) Did you try to analyze the wireless signals in your area? Could be very congested. Try to download the WiFi analyzer on your phone or computer, and change the wireless channel on your device. But connection is stable when using the old router Alright. Will try once I get home
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yiemszx
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Aug 3 2018, 06:54 PM
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Getting Started

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The channel seems ok. Got another 1 wifi sharing the same channel with my 2.4Ghz. No overlapping channel with my 5Ghz but the connection still intermittent. Hmmm. Any other recommendation? Or should I request for replacement unit? If so, do I need to go to the service center @ Low Yat?
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yiemszx
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Aug 4 2018, 02:15 PM
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Getting Started

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QUOTE(SilentVampire @ Aug 3 2018, 08:09 PM) Try changing cables from the BTU to the router. If problem still persists, it could be a problem with the new router. Are you on the latest firmware? See here: https://www.tp-link.com/my/download/Archer-...0.html#FirmwareDid changed the cables but still persists. Ya already updated to the latest firmware. Seems like I need to go to the service center Thanks for helping anyway
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