Welcome Guest ( Log In | Register )

Outline · [ Standard ] · Linear+

 UniFi's TP-Link Routers C5, C7 & C1200, Newer is not better.

views
     
yiemszx
post Aug 2 2018, 09:26 PM

Getting Started
**
Junior Member
69 posts

Joined: Apr 2013


Just bought my C1200 but I'm not satisfied as the connection to the internet always drop. But my firmware is US and upgraded to the latest version (3.0.4) but the problem persists. Is it because of the firmware/region itself? confused.gif confused.gif

I did emailed tp-link regarding this 5 days ago but sadly I received nothing from them. I also scrolled and read this thread but couldn't understand much about router configuration.

Basically I just followed the setup instruction and able to get connected to the internet + IPTV.

I hope someone in here have experience with this and can guide me to resolve this issue. icon_question.gif icon_question.gif
yiemszx
post Aug 3 2018, 10:11 AM

Getting Started
**
Junior Member
69 posts

Joined: Apr 2013


QUOTE(SilentVampire @ Aug 2 2018, 10:16 PM)
Nothing to do with US firmware. What version of the router is yours? What do you mean by drop? Other devices ok? Wireless or wired? If wireless, try 5GHz.
*
Hardware version is V3. Connected to wifi but frequently lost connection to the internet. Ping also always time out/unreachable
Other devices also facing the same problem. Wired seems more stable but the intermittent is more obvious when connected to either 2.4Ghz / 5Ghz wireless.
yiemszx
post Aug 3 2018, 11:59 AM

Getting Started
**
Junior Member
69 posts

Joined: Apr 2013


QUOTE(SilentVampire @ Aug 3 2018, 11:02 AM)
Did you try to analyze the wireless signals in your area? Could be very congested. Try to download the WiFi analyzer on your phone or computer, and change the wireless channel on your device.
*
But connection is stable when using the old router hmm.gif
Alright. Will try once I get home
yiemszx
post Aug 3 2018, 06:54 PM

Getting Started
**
Junior Member
69 posts

Joined: Apr 2013


The channel seems ok. Got another 1 wifi sharing the same channel with my 2.4Ghz.
No overlapping channel with my 5Ghz but the connection still intermittent. sad.gif cry.gif

Hmmm. Any other recommendation? Or should I request for replacement unit?
If so, do I need to go to the service center @ Low Yat?
yiemszx
post Aug 4 2018, 02:15 PM

Getting Started
**
Junior Member
69 posts

Joined: Apr 2013


QUOTE(SilentVampire @ Aug 3 2018, 08:09 PM)
Try changing cables from the BTU to the router. If problem still persists, it could be a problem with the new router. Are you on the  latest firmware? See here: https://www.tp-link.com/my/download/Archer-...0.html#Firmware
*
Did changed the cables but still persists. Ya already updated to the latest firmware.
Seems like I need to go to the service center

Thanks for helping anyway thumbsup.gif

 

Change to:
| Lo-Fi Version
0.0317sec    0.19    7 queries    GZIP Disabled
Time is now: 8th December 2025 - 07:32 PM