UniFi's TP-Link Routers C5, C7 & C1200, Newer is not better.
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 Jun 7 2018, 02:53 AM
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#1
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Senior Member
4,256 posts Joined: Jan 2005 
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QUOTE(crixalisrox @ Dec 20 2017, 09:18 PM) I'm using the C5 v2. much more better than the useless c1200 hi, is the C5 router by unifi able to configure the google dns? because c1200 was blocked by unifi.May I know which TM point you went? They allow to change without additional cost? I want to change too lol  |
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Jun 7 2018, 02:59 AM
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#2
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Senior Member
4,256 posts Joined: Jan 2005
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im wondering if unifi could exchange the router ? just got the router 2 weeks ago and the speed is very slow than before. even my 50mb package is faster than new package 100mb. they gave me the aicher 1200. been wondering if i could demand for faster speed and whether their new router will also blocked the google dns? if it's blocked i rather buy new router instead of request for change . tks.
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Jun 7 2018, 11:04 PM
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#3
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Senior Member
4,256 posts Joined: Jan 2005
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QUOTE(SilentVampire @ Jun 7 2018, 08:33 AM) They will just give you another C1200 or the DIR-850L. Get a new router if you own. I recommend the TP Link Archer C7 v4, or top up and get the Asus RT-AC1300UHP. But, I don’t think they block Google DNS on the C1200 though. Have you try changing your DNS in the router? TM replied to me that my speed met the requirement and if anything below 80mbps download during speed test result only they consider as faulty. I wrote back to them and screw the customer service . I said it's silly to say it's ok using a server test on local server. Who is so dumb to test speed test using local server . Before that, i am using Asus RT 56 and 50 mb package. There's no buffer to it. After upgraded to 100mb package, i gets slow buffer rate when streaming my Stremio player. They replied back to me after that. QUOTE Referring to your e-mail dated 7th June 2018 on the issue. We regret the inconvenience caused. This post has been edited by hackwire: Jun 7 2018, 11:05 PMHowever, upon checking in the system, we detected a series of speed test has been done from your side today 7th June 2018 (Time: 5:28 PM, 5:29 PM and 5:30 PM). Based on the results, we detected that speed has fulfilled more than 80% of the subscribed package. However, should you facing the slow connection issue on international website only, you are advised to provide us ping plotter result (in jpeg or PDF format) for the mention website that are facing issue for our further action. Hence, kindly refer step below to save the result of ping plotter. 1. Go to http://www.pingplotter.com . 2. Download pingplotter STANDARD . 3. Run and install pingplotter . 4. Type the website 5. Click trace and wait for the result (graph image) . 6. Print screen the result . 7. Paste in Microsoft Paint . 8. Save in ".jpeg" format . 9. E-mail to us at help@tm.com.my Rest assured that we will provide you with assistance upon receiving your e-mail. We look forward to serve you better. |
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Jun 7 2018, 11:07 PM
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#4
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Senior Member
4,256 posts Joined: Jan 2005
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QUOTE(SilentVampire @ Jun 7 2018, 08:33 AM) They will just give you another C1200 or the DIR-850L. Get a new router if you own. I recommend the TP Link Archer C7 v4, or top up and get the Asus RT-AC1300UHP. But, I don’t think they block Google DNS on the C1200 though. Have you try changing your DNS in the router? I have changed the DNS in the router and it still doesn't work in some of the restricted site. Web lawang etc..  |
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Jun 8 2018, 08:14 AM
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#5
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Senior Member
4,256 posts Joined: Jan 2005
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QUOTE(JohnLai @ Jun 8 2018, 12:17 AM) He probably changed DNS at wrong location. The first is at Advanced, Network, Internet, Advanced -----> this one is for router only (eg, check firmware upgrade dns resolution, NTP server) The second is at Advanced, Network, DHCP Server -----> this is the correct one. DHCP will forward the dns you specified here to your devices. Last one is for IPv6, Advanced. QUOTE(SilentVampire @ Jun 8 2018, 08:11 AM) Could be possible. I haven’t heard of any instances where you can’t change the DNS on the C1200. i did the first one, second one but not the third one..any guidance on how to do the 3rd one in IPv6. couldn't find the dns changing in IPv6. Im also currently checking on the firmware. my current firmware is this  unfortunately when i visited the tplink page, i think my firmware seem like a more latest one if judging by the firmware no. i may be wrong if judge on the number sequence as date formation . can you guys confirm if im having the latest update in my router. im afraid i have to do it manual again if i updated the wrong firmware. https://www.tp-link.com/us/download/Archer-...1.html#Firmware This post has been edited by hackwire: Jun 8 2018, 08:18 AM |
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Jun 8 2018, 02:50 PM
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#6
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Senior Member
4,256 posts Joined: Jan 2005
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QUOTE(SilentVampire @ Jun 8 2018, 08:25 AM) Yours is not the latest, but don’t worry about that. The link your provided is for the US version by the way, so I wouldn’t use that. The right link is here: https://www.tp-link.com/my/download/Archer-...1.html#Firmware Hi Silent Vampire,The IPv6 settings would be located at Advanced, IPv6. See here: https://www.tp-link.com/us/faq-1525.html If I were you, I would turn IPv6 OFF, then reboot your router, and hopefully, it will use your IPv4 settings, which will enable you to use Google DNS. I suspect it is using the IPv6 TM DNS settings now, and that’s why you can’t use your IPv4 DNS. thanks for solving the problem. My google dns configuration finally working. You were right about the IPV6 , I turned it off and reboot and it works wonderfully after that. Thanks  |
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