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 UniFi's TP-Link Routers C5, C7 & C1200, Newer is not better.

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crixalisrox
post Jun 7 2018, 01:17 PM

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QUOTE(hackwire @ Jun 7 2018, 02:53 AM)
hi, is the C5 router by unifi able to configure the google dns? because c1200 was blocked by unifi.
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I bought the c5 myself, able to configure dns.

Currently using c1200 v3 warranty replacement set for c5, able to configure dns too.
hackwire
post Jun 7 2018, 11:04 PM

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QUOTE(SilentVampire @ Jun 7 2018, 08:33 AM)
They will just give you another C1200 or the DIR-850L. Get a new router if you own. I recommend the TP Link Archer C7 v4, or top up and get the Asus RT-AC1300UHP. But, I don’t think they block Google DNS on the C1200 though. Have you try changing your DNS in the router?
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TM replied to me that my speed met the requirement and if anything below 80mbps download during speed test result only they consider as faulty. I wrote back to them and screw the customer service . I said it's silly to say it's ok using a server test on local server. Who is so dumb to test speed test using local server . Before that, i am using Asus RT 56 and 50 mb package. There's no buffer to it. After upgraded to 100mb package, i gets slow buffer rate when streaming my Stremio player.

They replied back to me after that.

QUOTE
Referring to your e-mail dated 7th June 2018 on the issue. We regret the inconvenience caused.

However, upon checking in the system, we detected a series of speed test has been done from your side today 7th June 2018 (Time: 5:28 PM, 5:29 PM and 5:30 PM). Based on the results, we detected that speed has fulfilled more than 80% of the subscribed package.

However, should you facing the slow connection issue on international website only, you are advised to provide us ping plotter result (in jpeg or PDF format) for the mention website that are facing issue for our further action. Hence, kindly refer step below to save the result of ping plotter.

1. Go to http://www.pingplotter.com .
2. Download pingplotter STANDARD .
3. Run and install pingplotter .
4. Type the website
5. Click trace and wait for the result (graph image) .
6. Print screen the result .
7. Paste in Microsoft Paint .
8. Save in ".jpeg" format .
9. E-mail to us at help@tm.com.my

Rest assured that we will provide you with assistance upon receiving your e-mail.

We look forward to serve you better.
This post has been edited by hackwire: Jun 7 2018, 11:05 PM
hackwire
post Jun 7 2018, 11:07 PM

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QUOTE(SilentVampire @ Jun 7 2018, 08:33 AM)
They will just give you another C1200 or the DIR-850L. Get a new router if you own. I recommend the TP Link Archer C7 v4, or top up and get the Asus RT-AC1300UHP. But, I don’t think they block Google DNS on the C1200 though. Have you try changing your DNS in the router?
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I have changed the DNS in the router and it still doesn't work in some of the restricted site. Web lawang etc.. biggrin.gif
SilentVampire
post Jun 7 2018, 11:13 PM

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QUOTE(hackwire @ Jun 7 2018, 11:07 PM)
I have changed the DNS in the router and it still doesn't work in some of the restricted site. Web lawang etc..  biggrin.gif
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That’s weird. Are you on the latest firmware?
JohnLai
post Jun 8 2018, 12:17 AM

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QUOTE(hackwire @ Jun 7 2018, 11:07 PM)
I have changed the DNS in the router and it still doesn't work in some of the restricted site. Web lawang etc..  biggrin.gif
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QUOTE(SilentVampire @ Jun 7 2018, 11:13 PM)
That’s weird. Are you on the latest firmware?
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He probably changed DNS at wrong location.

The first is at Advanced, Network, Internet, Advanced -----> this one is for router only (eg, check firmware upgrade dns resolution, NTP server)

The second is at Advanced, Network, DHCP Server -----> this is the correct one. DHCP will forward the dns you specified here to your devices.

Last one is for IPv6, Advanced.
SilentVampire
post Jun 8 2018, 08:11 AM

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QUOTE(JohnLai @ Jun 8 2018, 12:17 AM)
He probably changed DNS at wrong location.

The first is at Advanced, Network, Internet, Advanced  -----> this one is for router only (eg, check firmware upgrade dns resolution, NTP server)

The second is at Advanced, Network, DHCP Server  -----> this is the correct one. DHCP will forward the dns you specified here to your devices.

Last one is for IPv6, Advanced.
*
Could be possible. I haven’t heard of any instances where you can’t change the DNS on the C1200.
hackwire
post Jun 8 2018, 08:14 AM

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QUOTE(JohnLai @ Jun 8 2018, 12:17 AM)
He probably changed DNS at wrong location.

The first is at Advanced, Network, Internet, Advanced  -----> this one is for router only (eg, check firmware upgrade dns resolution, NTP server)

The second is at Advanced, Network, DHCP Server   -----> this is the correct one. DHCP will forward the dns you specified here to your devices.

Last one is for IPv6, Advanced.
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QUOTE(SilentVampire @ Jun 8 2018, 08:11 AM)
Could be possible. I haven’t heard of any instances where you can’t change the DNS on the C1200.
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i did the first one, second one but not the third one..
any guidance on how to do the 3rd one in IPv6. couldn't find the dns changing in IPv6.

Im also currently checking on the firmware.

my current firmware is this
user posted image
unfortunately when i visited the tplink page, i think my firmware seem like a more latest one if judging by the firmware no.
i may be wrong if judge on the number sequence as date formation . can you guys confirm if im having the latest update in my router. im afraid i have to do it manual again if i updated the wrong firmware.

https://www.tp-link.com/us/download/Archer-...1.html#Firmware

This post has been edited by hackwire: Jun 8 2018, 08:18 AM
SilentVampire
post Jun 8 2018, 08:25 AM

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QUOTE(hackwire @ Jun 8 2018, 08:14 AM)
i did the first one, second one but not the third one..
any guidance on how to do the 3rd one in IPv6. couldn't find the dns changing in IPv6.

Im also currently checking on the firmware.

my current firmware is this
user posted image
unfortunately when i visited the tplink page, i think my firmware seem like a more latest one if judging by the firmware no.
i may be wrong if judge on the number sequence as date formation . can you guys confirm if im having the latest update in my router. im afraid i have to do it manual again if i updated the wrong firmware.

https://www.tp-link.com/us/download/Archer-...1.html#Firmware
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Yours is not the latest, but don’t worry about that. The link your provided is for the US version by the way, so I wouldn’t use that. The right link is here: https://www.tp-link.com/my/download/Archer-...1.html#Firmware

The IPv6 settings would be located at Advanced, IPv6. See here: https://www.tp-link.com/us/faq-1525.html

If I were you, I would turn IPv6 OFF, then reboot your router, and hopefully, it will use your IPv4 settings, which will enable you to use Google DNS. I suspect it is using the IPv6 TM DNS settings now, and that’s why you can’t use your IPv4 DNS.
hackwire
post Jun 8 2018, 02:50 PM

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QUOTE(SilentVampire @ Jun 8 2018, 08:25 AM)
Yours is not the latest, but don’t worry about that. The link your provided is for the US version by the way, so I wouldn’t use that. The right link is here: https://www.tp-link.com/my/download/Archer-...1.html#Firmware

The IPv6 settings would be located at Advanced, IPv6. See here: https://www.tp-link.com/us/faq-1525.html

If I were you, I would turn IPv6 OFF, then reboot your router, and hopefully, it will use your IPv4 settings, which will enable you to use Google DNS. I suspect it is using the IPv6 TM DNS settings now, and that’s why you can’t use your IPv4 DNS.
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Hi Silent Vampire,

thanks for solving the problem. My google dns configuration finally working. You were right about the IPV6 , I turned it off and reboot and it works wonderfully after that.

Thanks notworthy.gif
SilentVampire
post Jun 8 2018, 03:37 PM

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QUOTE(hackwire @ Jun 8 2018, 02:50 PM)
Hi Silent Vampire,

thanks for solving the problem. My google dns configuration finally working. You were right about the IPV6 , I turned it off and reboot and it works wonderfully after that.

Thanks notworthy.gif
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No worries. You don’t have to use IPv6 for now, as it haven’t been optimized fully for use in Malaysia.
westernkl
post Jun 9 2018, 07:42 PM

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QUOTE(SilentVampire @ Jun 8 2018, 03:37 PM)
No worries. You don’t have to use IPv6 for now, as it haven’t been optimized fully for use in Malaysia.
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Hi guys, i am using TPLink Archer C1200 given by TM.

Below is the control panel, is it possible to enable QOS & do Bandwidth Control to limit certain user download/upload speed?

FYI, my sister is addicted to online games/FB/youtube drama. I need to control her bandwidth usage.

user posted image

This post has been edited by westernkl: Jun 9 2018, 07:42 PM
JohnLai
post Jun 9 2018, 08:18 PM

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QUOTE(westernkl @ Jun 9 2018, 07:42 PM)
Hi guys, i am using TPLink Archer C1200 given by TM.

Below is the control panel, is it possible to enable QOS & do Bandwidth Control to limit certain user download/upload speed?

FYI, my sister is addicted to online games/FB/youtube drama. I need to control her bandwidth usage.

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Yes, by device using MAC address? confused.gif

EDIT: Do you mean you wanna set a permanent limit on her device upload/download speed even though no one else is using the line?

This post has been edited by JohnLai: Jun 9 2018, 08:36 PM
westernkl
post Jun 9 2018, 08:44 PM

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QUOTE(JohnLai @ Jun 9 2018, 08:18 PM)
Yes, by device using MAC address?  :confused:

EDIT: Do you mean you wanna set a permanent limit on her device upload/download speed even though no one else is using the line?
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Yes. Becoz my sister is over-addicted with Internet, like no day no night.

We wanna control her online time by limiting her bandwidth to slowest possible.
JohnLai
post Jun 9 2018, 08:54 PM

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QUOTE(westernkl @ Jun 9 2018, 08:44 PM)
Yes. Becoz my sister is over-addicted with Internet, like no day no night.

We wanna control her online time by limiting her bandwidth to slowest possible.
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I don't think you can do that with C1200.
There is no ingress and egress functionality.

Why don't you just block her from wifi/lan instead?
westernkl
post Jun 9 2018, 09:03 PM

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QUOTE(JohnLai @ Jun 9 2018, 08:54 PM)
I don't think you can do that with C1200.
There is no ingress and egress functionality.

Why don't you just block her from wifi/lan instead?
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We cannot totally block her from Internet, she will know & become mad/angry.

We can try to make her Internet slow/lag & just tell her it is TM's fault.


System Error Message
post Jun 9 2018, 09:18 PM

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just saw this, regardless of the tp link model you get, its far better than any dlink one. Not only is the hardware quality crap with horrible emf readings on dlinks (even the cylinder based ones) but they are vulnerable with subpar firmware quality. At least with tplink when you have an issue its usually a hardware problem (wifi chip incompatibility for openwrt wifi issues, lack of ram/CPU).
missysleepy
post Jun 11 2018, 09:19 PM

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hey guys,

i need help.
I been offered the upgrade by Unifi to 100mbps . After their tech came to change my asus router to tplink router, i noticed my streaming movies buffer for a long time and since i don't have problem loading any of the movie catalogue in a swift before, now it takes ages to download the list.

I wrote to them and their feedback was, i will be billed RM 50 for the servicing. I found this ridiculous. I expect they knew the problem about this model Aicher 1200 which were known to have issue with cpu as claimed in this network topic. Why are they still giving out something that caused more problem than my old package.

And since my contract is over, they said if i request for a new replacement, i have to sign a new contract again. I wonder if this is consider blackmailing me to sign up new contract. Don't you think im suppose to get new router instead without me getting into more contract signing?

What should i do from here, guys. im kinda pissed off with them because it is taking ages for them to make decision.
In my earlier conversation with their customer service, they said that the latest upgrade firmware may not be compatible or may have issues. how true is this? I thought TPlink co should have known or work with TM . if it's problem, than shouldn't they fix the bug and give a more latest upgrade.

I just want to know , how many of you have gone through this and pursue the matter with them? Do they replace a different router model to you after complaining without having to sign a fresh contract ?
thanks.
SilentVampire
post Jun 11 2018, 09:40 PM

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QUOTE(missysleepy @ Jun 11 2018, 09:19 PM)
hey guys,

i need help.
I been offered the upgrade by Unifi to 100mbps . After their tech came to change my asus router to tplink router, i noticed my streaming movies buffer for a long time and since i don't have problem loading any of the movie catalogue in a swift before, now it takes ages to download the list.

I wrote to them and their feedback was, i will be billed RM 50 for the servicing. I found this ridiculous. I expect they knew the problem about this model Aicher 1200 which were known to have issue with cpu as claimed in this network topic. Why are they still giving out something that caused more problem than my old package.

And since my contract is over, they said if i request for a new replacement, i have to sign a new contract again. I wonder if this is consider blackmailing me to sign up new contract. Don't you think im suppose to get new router instead without me getting into more contract signing?

What should i do from here, guys. im kinda pissed off with them because it is taking ages for them to make decision.
In my earlier conversation with their customer service, they said that the latest upgrade firmware may not be compatible or may have issues. how true is this? I thought TPlink co should have known or work with TM . if it's problem, than shouldn't they fix the bug and give a more latest upgrade.

I just want to know , how many of you have gone through this and pursue the matter with them? Do they replace a different router model to you after complaining without having to sign a fresh contract ?
thanks.
*
Why do they even need to change the Asus router? Your Asus router will be more than better than the Archer C1200. No point getting pissed off with them. Just buy your own router and forget about asking them to change it for you. You will either get another Archer C1200, or the D Link DIR-850L, which is worse. They won’t replace the new router for you, without some form of payment unless you re sign contract with them so don’t bother.

You can either use back your old router or get another Asus router, which is the Asus RT-AC1300UHP.
missysleepy
post Jun 11 2018, 10:32 PM

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QUOTE(SilentVampire @ Jun 11 2018, 09:40 PM)
Why do they even need to change the Asus router? Your Asus router will be more than better than the Archer C1200. No point getting pissed off with them. Just buy your own router and forget about asking them to change it for you. You will either get another Archer C1200, or the D Link DIR-850L, which is worse. They won’t replace the new router for you, without some form of payment unless you re sign contract with them so don’t bother.

You can either use back your old router or get another Asus router, which is the Asus RT-AC1300UHP.
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actually when they visited me , their technician also claimed that my asus 56 nu is faster than the tplink.
at first, i told them i will listen to their suggestion to use back my asus. then for about half an hour , they couldn't connect the right speed on my asus router to get the 100mbps. they finally gave up and try using tplink, it works and achieved the desired data plan. so im satisfied and signed them off.

The problem only began after few days when i started to maximize the usage by watching movies. now i regretted to let them off like that not knowing that the router is crappy.

i still think it's their fault not able to fulfill their services precisely. i will try to talk to them again and rectify this problem. Otherwise, i don't see much different in the speed from 50 to 100 right?
SilentVampire
post Jun 11 2018, 10:43 PM

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QUOTE(missysleepy @ Jun 11 2018, 10:32 PM)
actually when they visited me , their technician also claimed that my asus 56 nu is faster than the tplink.
at first, i told them i will listen to their suggestion to use back my asus. then for about half an hour , they couldn't connect the right speed on my asus router to get the 100mbps. they finally gave up and try using tplink, it works and achieved the desired data plan. so im satisfied and signed them off.

The problem only began after few days when i started to maximize the usage by watching movies. now i regretted to let them off like that not knowing that the router is crappy.

i still think it's their fault not able to fulfill their services precisely. i will try to talk to them again and rectify this problem. Otherwise, i don't see much different in the speed from 50 to 100 right?
*
Not much difference, and reaching 100Mbps is usually only achievable if you are on 5GHz, AC. So, if you are on 2.4GHz, i5 will be hard to reach the full 100Mbps. Up to you. If I were you, I would get the Asus RT-AC1300UHP, but it’s your choice. Good luck.

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