QUOTE(vignaroli @ Aug 25 2017, 08:59 AM)
same experience like me, mine is xiaomi note cost me about rm1500. the power button got problem and keep restarting the phone suddenly when i was reading news on my phone. no chance to back up at all because the power button never gv u chance to press any command it will just restart the phone infinitely.
bring to xiaomi service center, the technician check for few days just told me there is no sign of me break the power button so should be under warranty claim. But he have to write a report to headquarter to get approval before he can proceed to repair my phone or otherwise he have to charge me labour cost rm28 + powerbutton cost rm100++.
So i opt to wait for the so called head quarter approval. end up 2 months the phone in the service center yet still cannot get the approval according to the technician. visit the service center few times inside the 2 month period....end up after arguing with the service center they only agree to waive the power button but still have to charge me rm28 labour cost.
after that i have no faith in xiaomi malaysia warranty, infact i just choose the cheapest price no matter is ap set or original set when i looking for xiaomi phone.
so much agree on this, whoever ask me to buy Xiaomi product, I just buy the cheapest since I can repair on my own. lolbring to xiaomi service center, the technician check for few days just told me there is no sign of me break the power button so should be under warranty claim. But he have to write a report to headquarter to get approval before he can proceed to repair my phone or otherwise he have to charge me labour cost rm28 + powerbutton cost rm100++.
So i opt to wait for the so called head quarter approval. end up 2 months the phone in the service center yet still cannot get the approval according to the technician. visit the service center few times inside the 2 month period....end up after arguing with the service center they only agree to waive the power button but still have to charge me rm28 labour cost.
after that i have no faith in xiaomi malaysia warranty, infact i just choose the cheapest price no matter is ap set or original set when i looking for xiaomi phone.
Aug 26 2017, 10:00 AM

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