Hi would like to seek some advice, thanks in advance for reply.

I have booked an unit through virtual zoom meeting during MCO period on 25 Feb 21. The sales agent had took roughly a month on 1 April 21 to send me the booking form for signature and after I have submitted the signed booking form, they mentioned that I will receive email from banker on the loan application documents. Again, I followed up with them and no further updates nor reply from them.

In the mid of waiting for booking form, I did mentioned that I wished to cancel the booking as it had been taking too long to even proceed (which they are so proactive when they were doing sales pitch but no news after I have paid the booking fee). I don't feel comfortable at all.

Now I am stucked with no updates and progress and not sure how should I get back the booking fee that I have paid.

Below are the T&C on cancellation.