I have decided to use eUT to switch my PRS fund to a different fund house, therefore the transaction has to be carried out offline. Unfortunately I have no good review for eUT when it comes to offline transaction, it took more than 3 months to perform the switch and the customer service via its email is slow and mostly take days to reply to your queries. In between the 3 months, docs were rejected as they did not include specific instruction especially if forms need to be filled up in accordance to the fund house's requirement. Last week, I noted that the original the amount in my PRS has been switched, and until today the eUT has yet to register my new PRS account into its web. Cheaper is not better as time is wasted.
eUT / POEMs / Phillip Mutual Berhad UT discussion, Coz' Fundsupermart not cheapo enuf'!
May 22 2018, 10:26 AM
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