QUOTE(yklooi @ Jul 18 2020, 12:06 PM)
Since you had joined,... Can try to seek experiences in dealing with their customer services & Client investment services? Then tell us?
Not much comments abt them here
QUOTE(roarus @ Jul 18 2020, 12:28 PM)
They're pretty easily reached and responsive from my experience. Direct to human operator, don't have to go through 6 million options of IVR first. Email also within 1 business day (I've not tried sending one at 5:29pm before though). All customer service cases, none investment advisory related.
Not too bothered with interface, I can adapt as long as it does the buy/sell job. For price/value monitoring I view in Google Sheets with quotes pulled from Bloomberg.
yeah had a good experience with their customer service so far. Reached out to them via live chat during my application and they resolved for me on the spot.
Submitted my application on thurs 3pm. Received an email from them on fri 11am saying my acc has been approved and i can proceed for first time login. Quite impressed with this speed honestly. As for investment advice, shall see how they fare from hereon
Btw why lowyat limits probation newbie like me to only 3post every 12hours, makes me feeling unwelcomed here at times sigh lol